Unlocking organisational citizenship and innovation: a servant leadership approach for psychological empowerment

IF 4.2 3区管理学 Q2 MANAGEMENT Leadership & Organization Development Journal Pub Date : 2024-09-03 DOI:10.1108/lodj-08-2023-0433

Nurul Liyana Mohd Kamil, Anas Mahmoud Salem Abukhalifa, Anis Eliyana, Andika Setia Pratama

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Abstract

Purpose

The study sought to investigate how servant leadership affects employees' organisational citizenship and innovative behaviour by emphasising the mediation role of psychological empowerment. Relying on social exchange and self-determination theories, the present research examined the associations between these key elements in organisational dynamics.

Design/methodology/approach

Two waves of data were obtained from 325 supervisor-subordinate dyads working for 15 nonprofit organisations.

Findings

The results uncovered a significant and positive connection between leaders with a strong servant mindset and employees' organisational citizenship and innovative behaviour. Psychological empowerment was found to serve as a mediator in the anticipated correlations. Cultivating leaders with an enduring servant attitude was found to significantly boost employees' organisational citizenship and innovation, supported by improved psychological empowerment.

Originality/value

This study is distinctive as it fills a gap in research on the relationships between servant leadership, psychological empowerment and work outcomes in the global nonprofit sector, particularly in the Eastern context. This disposition, when given the opportunity, will contribute to strengthening working productivity.

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释放组织的公民意识和创新能力：促进心理赋权的仆人式领导方法

目的本研究旨在通过强调心理授权的中介作用，探讨仆人式领导如何影响员工的组织公民意识和创新行为。本研究以社会交换理论和自我决定理论为基础，考察了组织动态中这些关键因素之间的关联。研究结果研究结果表明，具有强烈仆人心态的领导者与员工的组织公民意识和创新行为之间存在显著的正向联系。心理授权被认为是预期相关性的中介。研究发现，培养具有持久仆人心态的领导者能显著提高员工的组织公民意识和创新能力，并得到心理授权改善的支持。如果有机会，这种处置方式将有助于提高工作效率。

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来源期刊

Leadership & Organization Development Journal MANAGEMENT-

CiteScore

7.70

自引率

6.10%

发文量

期刊介绍： The journal addresses a broad range of topics which are relevant to organizations and reflective of societal developments. Public and private sector organizations alike face ongoing pressure to streamline activities, improve efficiency and achieve demanding organizational objectives. In this context, the ability of senior managers to understand the culture and dynamics of organizations and to deliver strong leadership during periods of change, could be the difference between organizational failure and success.