AS SOFT SKILLS DESENVOLVIDAS PELOS ALUNOS DA FACULDADE DE TECNOLOGIA DE CATANDUVA POR MEIO DO ESTÁGIO SUPERVISIONADO

Abstract

Changes in the business environment have led to a number of transformations which have contributed significantly to increased concern about employability. Another current concern is whether graduates have the skills required by employers. Data shows that soft skills are currently more important than hard skills. In view of this, the aim of this article is to identify whether soft skills and social competencies are developed by students at the Catanduva Faculty of Technology during their supervised internship. Soft skills are interpersonal skills that involve a set of competencies, including social competencies, related to individual interaction. Both are complementary and of great importance in improving professional performance. In this study, it was examined whether the skills developed through the internship are important for a professional career, as well as the benefits to academics and organizations. The research was of an applied nature, with a quantitative-qualitative approach, a case study with a descriptive objective. A semi-structured questionnaire was applied to 39 (50%) student interns from the Business Management, Information Technology Management and Industrial Automation courses. Cronbach's alpha coefficient was used to validate the instrument, with a value of 0.96. The results indicate that the students possess the competences analyzed, some of which are highlighted as essential by employers by 2025, according to information released by the World Economic Forum. Notably, the most developed skills were problem-solving and interpersonal relationships.