Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms

IF 4.5 3区 管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-05-30 DOI:10.1108/bpmj-11-2023-0889
Zeeshan Ahmed, Mishal Khosa, Nhat Tan Nguyen, Abdulaziz Fahmi Omar Faqera, Afeez Kayode Ibikunle, Saqlain Raza
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Abstract

Purpose

Employee green behavior contributes to the achievement of hospitality organizations’ sustainability goals. However, there is a need to examine how green human resource management (GHRM) fosters employees’ green behavior. Anchored on the conservation of resources (COR) theory, we anticipate that GHRM may have double-edged effects on employees’ organizational citizenship behavior for the environment (OCBE) via two opposing mechanisms (e.g. environmental passion and emotional exhaustion). Moreover, we expect that the relationship of GHRM on environmental passion and emotional exhaustion depends on environmentally specific empowering leadership (ESEL).

Design/methodology/approach

The data were garnered from 356 hospitality employees in Pakistan and analyzed using partial least squares structural equation modeling (PLS-SEM).

Findings

The findings revealed a significant and positive link between GHRM and employee OCBE and environmental passion and a significant and negative relationship between GHRM and emotional exhaustion. Similarly, the link between environmental passion and employee OCBE was significant and positive and between emotional exhaustion and employee OCBE was significant and negative. Our results indicate that the impact of GHRM on OCBE among hospitality employees was mediated by environmental passion and emotional exhaustion. Further, ESEL strengthened the association of GHRM with environmental passion while mitigating the effect of GHRM on emotional exhaustion.

Originality/value

Anchored on the COR theory, our study provides novel empirical evidence by investigating the mechanisms and boundary conditions between GHRM and employee OCBE nexus in the hospitality realm.

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绿色人力资源管理对员工环境组织公民行为的双刃剑效应:互动效应与中介机制
目的员工的绿色行为有助于酒店业组织实现可持续发展目标。然而,有必要研究绿色人力资源管理(GHRM)如何促进员工的绿色行为。基于资源保护(COR)理论,我们预计绿色人力资源管理可能会通过两种相反的机制(如环境激情和情感衰竭)对员工的环境组织公民行为(OCBE)产生双刃效应。此外,我们还预计,GHRM 与环境激情和情感衰竭之间的关系取决于特定环境授权领导力(ESEL)。研究结果研究结果表明,GHRM 与员工的环保组织公民行为(OCBE)和环境激情之间存在显著的正向联系,而 GHRM 与情感衰竭之间存在显著的负向联系。同样,环境激情与员工 OCBE 之间的联系显著且呈正相关,而情绪衰竭与员工 OCBE 之间的联系显著且呈负相关。我们的研究结果表明,GHRM 对酒店业员工 OCBE 的影响是由环境激情和情绪耗竭中介的。原创性/价值在 COR 理论的基础上,我们的研究通过调查酒店业中 GHRM 与员工 OCBE 关系的机制和边界条件,提供了新颖的实证证据。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
8.60
自引率
9.80%
发文量
58
期刊介绍: Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
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