Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies

IF 4.5 3区 管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-09-13 DOI:10.1108/bpmj-10-2023-0764
Ayman Bahjat Abdallah, Bara' Omar Al Bourini, Hussam Mohd Al-Shorman
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Abstract

Purpose

The present study investigates the impact of supply chain disruption orientation (SCDO) on four supply chain disruption (SCD) mitigation strategies: supply chain integration (SCI), supply chain agility (SCA), supply chain visibility (SCV) and supply chain redundancy (SCR). It also examines the impact of the four mitigation strategies on SCD. The impact of the latter on business performance (BP) is also explored.

Design/methodology/approach

This study employs an empirical approach through survey research methodology. It analyzes data collected from 304 managers from pharmaceutical distribution companies in Jordan. Appropriate validity and reliability tests were employed for the study constructs. Path analysis using AMOS software was performed to test the study hypotheses.

Findings

SCDO was found to positively affect all SCD mitigation strategies. Furthermore, among the four mitigation strategies examined, SCV exhibited the highest significant impact in reducing SCD, followed by SCA and then SCR. However, the results revealed that SCI did not significantly impact SCD. Additionally, SCD proved to be negatively and significantly related to BP.

Originality/value

The present study fills a gap in the literature regarding the management of SCDs in pharmaceutical supply chains (SCs) generally and SCs of pharmaceutical distribution companies specifically. It also addresses an under-investigated area in the literature concerning the role of SCDO in promoting the adoption of SCD mitigation strategies.

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管理药品分销供应链中断:中断导向和缓解策略的作用
目的 本研究探讨了供应链中断导向(SCDO)对供应链整合(SCI)、供应链敏捷性(SCA)、供应链可见性(SCV)和供应链冗余(SCR)这四种供应链中断(SCD)缓解策略的影响。研究还探讨了四种缓解战略对 SCD 的影响。本研究通过调查研究方法采用了实证方法。研究分析了从约旦 304 名医药分销公司经理处收集的数据。对研究结构采用了适当的有效性和可靠性测试。研究结果发现,SCDO 对所有 SCD 缓解策略都有积极影响。此外,在所研究的四种缓解策略中,SCV 对减少 SCD 的显著影响最大,其次是 SCA,然后是 SCR。然而,结果显示 SCI 对 SCD 没有显著影响。原创性/价值本研究填补了文献中有关医药供应链(SC)中 SCD 管理的空白,特别是医药分销公司的 SC。本研究还涉及文献中未充分研究的领域,即 SCDO 在促进采用 SCD 缓解战略方面的作用。
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来源期刊
CiteScore
8.60
自引率
9.80%
发文量
58
期刊介绍: Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
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