Paving the Way for Ethical AI Integration: How design research can help guide meaningful decisions

B. Raijmakers, Katy Barnard
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Abstract

As with any big transition, we don’t know exactly where AI will lead. Careful consideration is needed to meaningfully integrate AI into society in a way that respects people. The human-centred approach of design research within service design has already contributed to this across many life-altering digital revolutions – think of the internet and smartphones as two in our recent past. And it will continue to do so for the integration of AI, as we grow by expanding and applying existing methods and approaches.
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为合乎道德的人工智能集成铺平道路:设计研究如何帮助指导有意义的决策
与任何重大转型一样,我们不知道人工智能究竟会走向何方。我们需要慎重考虑,以尊重人的方式将人工智能有意义地融入社会。服务设计中以人为中心的设计研究方法已经在许多改变生活的数字革命中为此做出了贡献,互联网和智能手机就是其中的两个例子。随着我们对现有方法和途径的扩展和应用,它将继续为人工智能的整合做出贡献。
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Is Ethical Tech Mythical? A deep-dive into service design and social sustainability Redefining Future Expectations: How to unlock differentiation in the era of generative AI Crafting AI-based Services: A Multi-Layered Framework for Designers Paving the Way for Ethical AI Integration: How design research can help guide meaningful decisions AI–What’s the Harm in That?
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