Performance management systems in startups: an analysis of stages of development and catalyst factors

IF 3.6 Q2 MANAGEMENT International Journal of Productivity and Performance Management Pub Date : 2024-06-27 DOI:10.1108/ijppm-10-2023-0573

Victor Orona Claussen Mancebo, Daniel Magalhaes Mucci, Vanderlei dos Santos, Matheus dos Santos, Giovanna Yuli Kiyan

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Abstract

Purpose

This study aims to understand the manifestation and adherence of performance management system (PMS) components in Brazilian startups, concurrently considering the different stages of development and catalyzing factors.

Design/methodology/approach

We gathered data through semi-structured interviews with founders and C-level executives from 19 startups. We used an inductive and exploratory method to spot patterns and differences through content analysis, aiming for a contextual understanding of startup PMS manifestation.

Findings

We analyzed the PMS of each startup, highlighting the consistency and differences among PMS components in each stage, considering the value proposition, goals, performance perspectives, monitoring indicators, action plans and performance evaluation processes. We also observe various catalyst factors that played an important role in accelerating the early development of the PMS in each stage.

Practical implications

This study provides a practical understanding of the meaning of each PMS component maturity that could be applied to startups in different stages and the catalyzing factors that played an important role in accelerating the initial development of PMS, providing practitioners with a holistic and situated context approach.

Originality/value

This is one of the first studies to provide empirical evidence on the manifestation and adherence of different components of the PMS in Brazilian startups, considering concurrently the organizational life cycle and existing catalyzing factors to the reality of these organizations.

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初创企业的绩效管理系统：对发展阶段和催化因素的分析

目的本研究旨在了解巴西初创企业绩效管理系统（PMS）各组成部分的表现和遵守情况，同时考虑不同的发展阶段和催化因素。我们采用归纳和探索性方法，通过内容分析发现模式和差异，旨在从背景上理解初创企业 PMS 的表现形式。研究结果我们分析了每家初创企业的 PMS，从价值主张、目标、绩效视角、监控指标、行动计划和绩效评估流程等方面，强调了每个阶段 PMS 各组成部分之间的一致性和差异。本研究提供了对 PMS 各组成部分成熟度含义的实际理解，可应用于处于不同阶段的初创企业，以及在加速 PMS 初期发展中发挥重要作用的催化因素，为从业人员提供了一种整体的情景式方法。独创性/价值：这是首批提供实证证据，说明巴西初创企业对项目管理系统不同组成部分的表现和遵守情况的研究之一，同时考虑到了组织生命周期和这些组织现实中的现有催化因素。

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来源期刊

International Journal of Productivity and Performance Management MANAGEMENT-

CiteScore

7.90

自引率

9.70%

发文量

期刊介绍： ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.