Analisis Pengaruh Pemasaran Media Sosial Terhadap Keputusan Pembelian Pada Marketplace Tokopedia

Ivan Octhavianus, L.Gaol, M. Simanjuntak, Program Studi, Manajemen Rekayasa, F. Teknologi, I. Industri, Del
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Abstract

This research focuses on Del Institute of Technology students and aims to analyze the impact of social media marketing on purchasing decisions in the Tokopedia marketplace. In today's digital era, social media has become an important tool in marketing strategies, and it is important to understand its influence on purchasing decisions. This research uses a descriptive method with a quantitative approach. This data was collected through a questionnaire distributed to 35 students who are active on social media and have purchased products on Tokopedia at least once in the last six months. Data analysis was conducted using IBM SPSS software. The findings show that four social media marketing variables have a significant impact on students' purchasing decisions: content, interaction, use of influencers, and promotion. Interesting and informative content, responsive interactions, use of trusted influencers, and attractive promotions proved effective in increasing purchasing decisions. The conclusion of this study shows that an effective social media marketing strategy can increase purchasing decisions on Tokopedia. Based on these findings, some practical recommendations are made for Tokopedia to improve content quality, engagement, influencer selection, and advertising offers. This study also has limitations in sample size and population coverage, and it is recommended to conduct further research with larger samples and additional variables to support the results.
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社交媒体营销对 Tokopedia 市场购买决策的影响分析
本研究以德尔理工学院的学生为研究对象,旨在分析社交媒体营销对 Tokopedia 市场购买决策的影响。在当今的数字时代,社交媒体已成为营销战略的重要工具,因此了解社交媒体对购买决策的影响非常重要。本研究采用定量描述法。通过向 35 名活跃于社交媒体并在过去六个月中至少在 Tokopedia 上购买过一次产品的学生发放调查问卷来收集数据。数据分析使用 IBM SPSS 软件进行。研究结果表明,四个社交媒体营销变量对学生的购买决策有重大影响:内容、互动、使用有影响力的人和促销。事实证明,有趣且信息丰富的内容、反应迅速的互动、使用可信赖的影响者以及有吸引力的促销活动能有效提高学生的购买决策。本研究的结论表明,有效的社交媒体营销策略可以提高 Tokopedia 上的购买决策。基于这些发现,我们为 Tokopedia 提出了一些实用建议,以提高内容质量、参与度、影响者选择和广告报价。本研究在样本量和覆盖人群方面也存在局限性,建议使用更大的样本和更多的变量开展进一步研究,以支持研究结果。
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