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Analisis Pengaruh Pemasaran Media Sosial Terhadap Keputusan Pembelian Pada Marketplace Tokopedia 社交媒体营销对 Tokopedia 市场购买决策的影响分析
Pub Date : 2024-07-06 DOI: 10.56910/gemilang.v4i3.1593
Ivan Octhavianus, L.Gaol, M. Simanjuntak, Program Studi, Manajemen Rekayasa, F. Teknologi, I. Industri, Del
This research focuses on Del Institute of Technology students and aims to analyze the impact of social media marketing on purchasing decisions in the Tokopedia marketplace. In today's digital era, social media has become an important tool in marketing strategies, and it is important to understand its influence on purchasing decisions. This research uses a descriptive method with a quantitative approach. This data was collected through a questionnaire distributed to 35 students who are active on social media and have purchased products on Tokopedia at least once in the last six months. Data analysis was conducted using IBM SPSS software. The findings show that four social media marketing variables have a significant impact on students' purchasing decisions: content, interaction, use of influencers, and promotion. Interesting and informative content, responsive interactions, use of trusted influencers, and attractive promotions proved effective in increasing purchasing decisions. The conclusion of this study shows that an effective social media marketing strategy can increase purchasing decisions on Tokopedia. Based on these findings, some practical recommendations are made for Tokopedia to improve content quality, engagement, influencer selection, and advertising offers. This study also has limitations in sample size and population coverage, and it is recommended to conduct further research with larger samples and additional variables to support the results.
本研究以德尔理工学院的学生为研究对象,旨在分析社交媒体营销对 Tokopedia 市场购买决策的影响。在当今的数字时代,社交媒体已成为营销战略的重要工具,因此了解社交媒体对购买决策的影响非常重要。本研究采用定量描述法。通过向 35 名活跃于社交媒体并在过去六个月中至少在 Tokopedia 上购买过一次产品的学生发放调查问卷来收集数据。数据分析使用 IBM SPSS 软件进行。研究结果表明,四个社交媒体营销变量对学生的购买决策有重大影响:内容、互动、使用有影响力的人和促销。事实证明,有趣且信息丰富的内容、反应迅速的互动、使用可信赖的影响者以及有吸引力的促销活动能有效提高学生的购买决策。本研究的结论表明,有效的社交媒体营销策略可以提高 Tokopedia 上的购买决策。基于这些发现,我们为 Tokopedia 提出了一些实用建议,以提高内容质量、参与度、影响者选择和广告报价。本研究在样本量和覆盖人群方面也存在局限性,建议使用更大的样本和更多的变量开展进一步研究,以支持研究结果。
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引用次数: 0
Analisis Partisipasi Nasabah, Value Co-creation, dan Loyalitas Nasabah 客户参与、价值共创和客户忠诚度分析
Pub Date : 2024-07-06 DOI: 10.56910/gemilang.v4i3.1596
Novi Hartati, Mariana Simanjuntak
This research focuses on three types of values that are co-created: comfort value, economic value, and relational value. This study uses a quantitative approach with a survey method. The results of the study show that customer participation has the greatest impact on economic value and also has a significant impact on the value of pleasure. These created values affect system satisfaction, which in turn increases customer loyalty and overall company satisfaction. Thus, the company's strategy in increasing customer happiness and loyalty through self-service technology is highly dependent on the active participation of customers in the creation of shared value.
本研究侧重于共同创造的三种价值:舒适价值、经济价值和关系价值。本研究采用定量调查法。研究结果表明,客户参与对经济价值的影响最大,对愉悦价值的影响也很大。这些创造的价值会影响系统满意度,进而提高客户忠诚度和公司整体满意度。因此,公司通过自助服务技术提高客户满意度和忠诚度的战略高度依赖于客户积极参与创造共享价值。
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引用次数: 0
Pengaruh Profitabilitas (ROE), Kebijakan Dividen (DPR), Dan Keputusan Investasi (PER) Terhadap Nilai Perusahaan (PBV) Pada Perusahaan Perbankan Yang Terdaftar Di Bursa Efek Indonesia (BEI) 印度尼西亚证券交易所(IDX)上市银行公司的盈利能力(ROE)、股利政策(DPR)和投资决策(PER)对公司价值(PBV)的影响
Pub Date : 2024-07-06 DOI: 10.56910/gemilang.v4i3.1595
Nastiti Rizky Shiyammurti, Tiara Ningsih
The purpose of this study is to examine and understand the impact of Profitability (ROE), Dividend Policy (DPR), and Investment Decisions (PER), both partially and simultaneously, on Firm Value (PBV) in banking companies listed on the Indonesia Stock Exchange (IDX) as the population. The sampling technique used is purposive sampling, where samples are selected based on specific criteria according to the researcher's discretion. Based on these criteria, a sample of 10 companies was obtained. This study employs panel data regression analysis with the help of Eviews 12 for data processing. In this study, the ratio used as an indicator to measure the dependent variable of firm value is PBV (Price to Book Value). The results of this study indicate that partially, profitability and investment decisions have a positive and significant effect on firm value, while dividend policy has a positive but not significant effect on firm value. Simultaneously, profitability, dividend policy, and investment decisions have a significant positive effect on firm value.    
本研究的目的是以在印度尼西亚证券交易所(IDX)上市的银行公司为研究对象,研究并了解盈利能力(ROE)、股利政策(DPR)和投资决策(PER)对公司价值(PBV)的部分或同时影响。采用的抽样技术是目的性抽样,即根据研究人员的判断,按照特定标准选择样本。根据这些标准,获得了 10 家公司的样本。本研究采用面板数据回归分析法,借助 Eviews 12 进行数据处理。在本研究中,用来衡量公司价值因变量的比率指标是 PBV(价格与账面价值之比)。研究结果表明,部分盈利能力和投资决策对公司价值有积极而显著的影响,而股利政策对公司价值有积极但不显著的影响。同时,盈利能力、股利政策和投资决策对公司价值有显著的正向影响。
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引用次数: 0
Analisis Pengaruh Kualitas Situs Web Toko Online Shopee Terhadap Niat Pembelian Online Shopee在线商店网站质量对在线购买意向的影响分析
Pub Date : 2024-07-06 DOI: 10.56910/gemilang.v4i3.1594
Angela Triwani, Stefani Sitorus, Program Studi, Manajemen Rekayasa, F. Teknologi, Industri, M. Simanjuntak, Industri Institut Teknologi, Del
Abstract This research analyzes the influence of the quality of the online shop website Shopee on consumers' online purchasing intentions. Using a quantitative approach, this study investigates four dimensions of website quality: information quality, ease of use, website design, and trustworthiness. Data was collected through an online survey of active Shopee users using a questionnaire with a Likert scale. Online purchase intention is measured based on the possibility of buying, desire to buy, and intention to seek information. Statistical analysis was used to determine the relationship between website quality and purchase intention, as well as identify the most influential dimensions. It is hoped that the results of this research will provide insight into developing marketing strategies and improving the performance of online shop websites, especially Shopee, in increasing consumers' online purchasing intentions.  
摘要 本研究分析了在线商店网站 Shopee 的质量对消费者在线购买意愿的影响。本研究采用定量方法,对网站质量的四个维度进行了调查:信息质量、易用性、网站设计和可信度。数据是通过对 Shopee 的活跃用户进行在线调查,使用李克特量表进行问卷调查收集的。在线购买意向是根据购买的可能性、购买的欲望和寻求信息的意向来衡量的。统计分析用于确定网站质量与购买意向之间的关系,并找出最具影响力的维度。希望本研究的结果能为在线商店网站(尤其是 Shopee)制定营销策略和改善其在提高消费者在线购买意向方面的表现提供启示。
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引用次数: 0
Dampak Penggunaan Teknologi Informasi Terhadap Proses Audit 信息技术的使用对审计流程的影响
Pub Date : 2024-07-04 DOI: 10.56910/gemilang.v4i3.1586
Muhammad Fauzi Ilmi, Siti Ayu Pramudita, Rifda Aliyatul Bilbina Achmadi, Sarah Putri Aurellia, Yuni Sukandani
The development of information technology (IT) has made fundamental changes to various elements of life, and the audit process is no exception. This study aims to explore the impact of IT use on the efficiency, effectiveness, and quality of the audit process. The use of audit software, data analytics, and information management systems has enabled auditors to access and review sizable amounts of data quickly and accurately. IT not only accelerates the audit process but also improves the quality and reliability of audit results by enabling more detailed and comprehensive audits. The results showed that IT provides various benefits in the audit process, such as the use of IT on the audit process and IT on the audit implementation. However, this study also found several obstacles faced by auditors, namely the risk of using IT. This study concludes that the development of information technology is very rapid. The development of information technology has a significant impact on the sustainability of the company. The impact that can be felt by companies due to the application of information technology is an increase in the efficiency and effectiveness of the company and an increase in the company's internal control so that it can help the company to obtain precise and relevant information and help the company to achieve its goals.  
信息技术(IT)的发展使生活中的各种要素发生了根本性的变化,审计过程也不例外。本研究旨在探讨信息技术的使用对审计过程的效率、效果和质量的影响。审计软件、数据分析和信息管理系统的使用使审计人员能够快速、准确地访问和审查大量数据。信息技术不仅加快了审计过程,而且通过进行更详细、更全面的审计,提高了审计结果的质量和可靠性。研究结果表明,信息技术在审计过程中提供了各种好处,如在审计过程中使用信息技术和在审计实施中使用信息技术。不过,本研究也发现了审计人员面临的一些障碍,即使用信息技术的风险。本研究的结论是,信息技术的发展非常迅速。信息技术的发展对公司的可持续发展有重大影响。公司因应用信息技术而感受到的影响是,公司的效率和效益得到提高,公司的内部控制得到加强,从而有助于公司获得精确的相关信息,帮助公司实现其目标。
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引用次数: 0
Pengaruh Kompensasi dan Kepuasan Kerja terhadap Kinerja Driver Gojek Wilayah Gresik 报酬和工作满意度对革列斯克地区 Gojek 驾驶员绩效的影响
Pub Date : 2024-07-04 DOI: 10.56910/gemilang.v4i3.1587
Pengaruh Kompensasi, Kepuasan Kerja, Kinerja Driver Gojek, Wilayah Gresik, Ryan Maulana Ahmad
This study is entitled "The Effect of Compensation and Job Satisfaction on the Performance of Gojek Drivers in Gresik Region" This study aims to analyze the effect of compensation and job satisfaction on the performance of Gojek drivers in the Gresik area. It was found that job dissatisfaction can affect overall performance, so it is important to pay attention to these factors in the application-based transportation industry. The thematic analysis method and caulitative approach were used by involving 15 Gojek drivers as research samples. The results showed that compensation has a significant effect on driver performance, both from the aspect of order income and bonuses from customers. It is expected that the results of this study can provide insights and practical solutions to improve the quality and efficiency of Gojek drivers' work.  
本研究的题目是 "报酬和工作满意度对 Gresik 地区 Gojek 驾驶员绩效的影响",旨在分析报酬和工作满意度对 Gresik 地区 Gojek 驾驶员绩效的影响。研究发现,工作不满意会影响整体绩效,因此在应用型运输行业中关注这些因素非常重要。研究以 15 名 Gojek 驾驶员为研究样本,采用了主题分析法和定性分析法。结果表明,无论是从订单收入还是从客户奖金方面来看,报酬对司机绩效都有显著影响。希望本研究结果能为提高 Gojek 司机的工作质量和效率提供启示和切实可行的解决方案。
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引用次数: 0
Peranan Audit Internal dalam Pencegahan (Fraud) Pada PT Bank Mandiri PT Bank Mandiri 内部审计在预防欺诈中的作用
Pub Date : 2024-07-03 DOI: 10.56910/gemilang.v4i3.1583
Maulida Hasanah, Kasmanto Miharja, Tia Fahda Absyari, Rianyta Tanjung
The aim of this reseacrh is to analyze the role of internal audit in preventing fraud at PT Bank Mandiri using the Literature Review research method. Implementing a correct internal control system at PT Bank Mandiri can increase supervision of opportunities for fraud to occur, therefore the internal audit team has the quality to handle problems and carry out supervision well. SPAI-Standard no 120.2 2004 states that internal audit must have the knowledge and responsibility for understanding, investigating and testing for fraud. If internal audit has a good and correct monitoring function,opportunities for fraud to occur can be prevented.  
本研究的目的是采用文献综述的研究方法,分析内部审计在防止PT Bank Mandiri舞弊中的作用。在PT Bank Mandiri实施正确的内部控制制度可以加强对欺诈发生机会的监督,因此内部审计团队具有处理问题和进行良好监督的素质。SPAI-2004 年第 120.2 号标准规定,内部审计必须具备了解、调查和测试舞弊的知识和责任。如果内部审计具有良好和正确的监督职能,就可以防止发生舞弊的机会。
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引用次数: 0
Analisis Perilaku Biaya: Suatu Studi Komparasi Konsep Teoritis dan Praktik Pada Biaya Operasional (Perusahaan Jasa) 成本行为分析:运营成本理论概念与实践比较研究(服务公司)
Pub Date : 2024-07-03 DOI: 10.56910/gemilang.v4i3.1584
Nimas Ayu Astuti, Anggun Ayunda Lestari, E. Pratiwi, B. Saragih, Alfia Adhatul Annisa, Fara Nia Williana
This study aims to analyze the operational cost behavior within the context of service companies, comparing theoretical concepts with practical applications. Methodologically, a comprehensive review of literature and theoretical frameworks on cost behavior was conducted to establish foundational concepts. The study also analyzed case studies and empirical data from various service sectors to illustrate practical applications and variations in cost behavior. The research focused on identifying direct costs such as direct labor and direct materials, as well as indirect costs including administrative overhead and marketing expenses. The results indicate that while direct costs in service companies may differ from those in manufacturing, they still play a crucial role in cost structures. Direct labor costs, for instance, often exhibit characteristics of both fixed and variable costs depending on payment methods and service delivery models. Indirect costs generally tend to behave more like fixed costs due to their stability over short-term changes in service volumes. The discussion underscores the complexities of managing indirect costs, suggesting that despite being categorized as fixed, they may vary in response to operational changes or broader strategic shifts. This variability emphasizes the importance of flexible budgeting and tailored cost control measures within the specific context of service companies. In conclusion, effective cost management in service companies requires a profound understanding of cost behavior and its implications for financial planning and decision-making. Recommendations include adopting technology-driven cost monitoring systems, enhancing transparency in cost allocation, and continuously evaluating cost structures to align with strategic objectives.  
本研究旨在分析服务公司的运营成本行为,将理论概念与实际应用进行比较。在方法上,本研究全面回顾了有关成本行为的文献和理论框架,以建立基础概念。研究还分析了来自不同服务行业的案例研究和经验数据,以说明成本行为的实际应用和变化。研究重点是确定直接成本,如直接人工和直接材料,以及间接成本,包括管理费用和营销费用。研究结果表明,虽然服务公司的直接成本可能与制造业的直接成本不同,但它们在成本结构中仍起着至关重要的作用。例如,根据支付方式和服务提供模式的不同,直接人工成本往往同时表现出固定成本和可变成本的特征。间接成本由于在服务量的短期变化中保持稳定,通常表现得更像固定成本。讨论强调了管理间接成本的复杂性,表明尽管间接成本被归类为固定成本,但可能会随着业务变化或更广泛的战略转变而变化。这种可变性强调了根据服务公司的具体情况灵活编制预算和采取有针对性的成本控制措施的重要性。总之,服务公司要进行有效的成本管理,就必须深刻理解成本行为及其对财务规划和决策的影响。建议包括采用技术驱动的成本监控系统,提高成本分配的透明度,以及不断评估成本结构,使其与战略目标保持一致。
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引用次数: 0
Meningkatkan Potensi Pemasaran Digital Untuk Mengangkat Profil UMKM Kopi Sidikalang Secara Global 提高数字营销潜力,在全球范围内提升西迪卡朗咖啡中小微企业的形象
Pub Date : 2024-07-01 DOI: 10.56910/gemilang.v4i3.1566
Rizki Sitanggang, Lenti Susana Ginting, Aurora Elise Putriku, Merichy Telaumbanua, Elmina Ginting
The rise of technology and ever-increasing business competition, digital marketing strategies play a vital role in shaping entrepreneurial success in the dynamic landscape of the digital era. This research was conducted to determine the marketing strategies carried out by MSMEs in facing competition in the digital era. The research method in this research uses qualitative methods and literature study. Literature study means collecting data by studying theories from different literature that are relevant to the research being conducted. The results of the research show that for the culinary, fashion, and tour and travel industries, they provide added value and differentiation in the products and services provided, while in terms of price, they apply competitive and competitive prices. In contrast to the trading industry, they mostly use competitive pricing strategies, apart from that they also have a target market that tends to focus on niche markets so that their products can be accepted by the market. In the trading industry, on the other hand, they are more likely to use pricing strategies to compete in the market and choose market niches to develop their target market.
随着技术的兴起和商业竞争的不断加剧,数字营销战略在数字时代的动态景观中对塑造企业的成功起着至关重要的作用。本研究旨在确定中小微企业在面对数字化时代的竞争时所采取的营销策略。本研究采用定性方法和文献研究。文献研究是指通过研究与研究相关的不同文献中的理论来收集数据。研究结果表明,对于烹饪、时尚和旅游观光行业来说,它们提供的产品和服务具有附加值和差异化,而在价格方面,它们采用的是具有竞争力和竞争性的价格。相比之下,贸易行业大多采用有竞争力的价格策略,此外,他们也有自己的目标市场,倾向于专注于利基市场,以便其产品能被市场接受。而贸易行业则更倾向于使用定价策略参与市场竞争,并选择利基市场来开发目标市场。
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引用次数: 0
Peran Fintech Dalam Meningkatkan Akses Keuangan Di Era Digital 金融科技在数字时代改善金融服务方面的作用
Pub Date : 2024-07-01 DOI: 10.56910/gemilang.v4i3.1573
Zulfa Qur’anisa, Mira Herawati, Lisvi Lisvi, Melinda Helmalia Putri, O. Feriyanto
Financial Technology (FinTech) is an innovation in financial services that uses digital technology to provide easier, more efficient, and affordable access. This article discusses the development of FinTech in Indonesia, including its role in increasing financial inclusion, providing digital banking services, electronic payments, and peer-to-peer lending business models. Through literature analysis, this article shows that FinTech has driven significant changes in financial access and interaction, especially for those in remote areas or do not have access to traditional financial services. Although FinTech offers many advantages, such as efficiency and ease of transactions, challenges such as limited access to technology and security risks still need to be addressed. Adaptive regulation and collaboration with traditional financial institutions are needed to maximize FinTech's potential in supporting financial inclusion and sustainable economic development in Indonesia.
金融科技(FinTech)是金融服务领域的一种创新,它利用数字技术提供更便捷、更高效、更实惠的金融服务。本文讨论了印尼金融科技的发展,包括其在提高金融包容性、提供数字银行服务、电子支付和点对点借贷业务模式方面的作用。本文通过文献分析表明,金融科技推动了金融获取和互动方面的重大变革,尤其是对偏远地区或无法获得传统金融服务的人群而言。虽然金融科技带来了许多优势,如交易效率和便利性,但仍需应对技术获取受限和安全风险等挑战。要最大限度地发挥金融科技在支持印尼金融包容性和可持续经济发展方面的潜力,就需要适应性监管以及与传统金融机构的合作。
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引用次数: 0
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GEMILANG: Jurnal Manajemen dan Akuntansi
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