Analyze the Impact, Reasons, and Optimization Strategies of the Image of AI Anchors on Consumer Purchase Intention in Live Streaming E-commerce

Jinpeng Li
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Abstract

The importance of live streaming e-commerce in online shopping is increasing with the continuous development of live streaming technology. Artificial intelligence (AI), as a disruptive force, has introduced virtual anchors in the live streaming field, replacing live anchors for product introduction and interaction. The virtual anchor image, with its anthropomorphic appearance, interacts with the audience in real-time and is gradually being applied in various fields such as e-commerce, advertising, and social platforms. This study reviews how the image of AI anchors in live streaming e-commerce affects consumer trust and personalized experience, and further explores its impact on consumer purchase intention. Research has found that virtual anchor images can be divided into human and animal images based on their appearance, and different images have different impacts on consumer purchasing intentions. Humanized virtual anchors establish trust relationships and stimulate purchase intentions through rich expressions and actions; Personalized and customized design enhances the attractiveness and sense of identity of virtual anchors. Finally, regarding the application of enterprises in the field of virtual anchors, this article proposes anthropomorphic design, personalized image, and cultural adaptability strategies to improve the commercial efficiency and brand image of virtual anchors.
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分析直播电商中人工智能主播形象对消费者购买意向的影响、原因及优化策略
随着直播技术的不断发展,直播电商在网络购物中的重要性与日俱增。人工智能(AI)作为一种颠覆性的力量,在直播领域引入了虚拟主播,取代直播主播进行产品介绍和互动。虚拟主播形象以其拟人化的外形与观众实时互动,逐渐被应用于电商、广告、社交平台等多个领域。本研究回顾了直播电商中人工智能主播形象如何影响消费者信任和个性化体验,并进一步探讨了其对消费者购买意向的影响。研究发现,虚拟主播形象根据其外形可分为人类形象和动物形象,不同的形象对消费者的购买意向有不同的影响。人性化的虚拟主播通过丰富的表情和动作建立信任关系,激发购买意向;个性化和定制化的设计增强了虚拟主播的吸引力和认同感。最后,针对企业在虚拟主播领域的应用,本文提出了拟人化设计、个性化形象和文化适应性策略,以提高虚拟主播的商业效益和品牌形象。
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