The Relationship Between Corporate Social Responsibility and Consumers’ Purchase Intention with the Intermediary Variable of Altruistic Attribution

Luote Dai, Shengyu Gu
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Abstract

With the rapid development of the current market economy of China, corporate social responsibility had gradually begun to be taken into one of the factors that determine their purchase intention for the consumers when they purchased the products. At present, most of the researchers were about exploring the impact of corporate social responsibility on the final behaviour of the consumers, but the internal mechanism of corporate social responsibility that affected the behaviour of consumers was relatively rare. Based on the attribution theory, the mediation model with moderation to study its internal mechanism had been constructed in this research, also the methods of questionnaire survey were used to the empirical test for the conceptual model in this research. The results of the study showed that the corporate social responsibility had a direct positive impact on the purchase intention of the consumers, also it had an indirect positive impact on the purchase intention of consumers that through the altruistic attribution; The perceived effectiveness of consumer would positively regulate the influence of the corporate social responsibility on altruistic attribution; while the corporate social responsibility-corporate ability beliefs would negatively affect the relationship between altruistic attribution and purchase intention of consumers. Finally, the suggestions had been put forward for the results obtained by the survey in this research, which could be taken as reference for the academic community and the industry.
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以利他主义归因为中介变量的企业社会责任与消费者购买意向之间的关系
随着当前中国市场经济的快速发展,企业社会责任逐渐开始成为消费者购买产品时决定其购买意向的因素之一。目前,大多数研究者都在探讨企业社会责任对消费者最终行为的影响,但对企业社会责任影响消费者行为的内在机制的研究相对较少。本研究以归因理论为基础,构建了带有调节作用的中介模型来研究其内部机制,并采用问卷调查的方法对本研究的概念模型进行实证检验。研究结果表明,企业社会责任对消费者的购买意向有直接的正向影响,同时也通过利他归因对消费者的购买意向有间接的正向影响;消费者的感知有效性会正向调节企业社会责任对利他归因的影响;而企业社会责任-企业能力信念会负向影响利他归因与消费者购买意向之间的关系。最后,针对本研究的调查结果提出了建议,供学术界和业界参考。
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