The importance of positive employee experience and its development through using predictive analytics

Abstract

Purpose

The study aims to explore the organizational benefits of positive employee experience and to provide a framework for measuring it. The positive employee experience has a profound impact on employees’ attitudes; thus, it is particularly important to what extent an organization can create the conditions supporting this.

Design/methodology/approach

The study is based on literature review and the framework needs to be empirically tested to draw final conclusions.

Findings

Organizational performance and success are influenced by employees’ well-being, commitment, job satisfaction and the high level of individual performance. However, this grouping of variables is not exhaustive, but in practice, it is often not necessary to fully understand the complex and complicated relationships among the organizational variables. However, a positive employee experience has an impact on all of these variables. According to our understanding and experience, the task of management is not to strengthen the variables describing employee attitudes individually, based on the knowledge of specific relations presented in the management literature and selected for the sake of a single research, but to create an acceptable level of the positive employee experience, which is able to strengthen these variables in a way that is useful for the organization.

Originality/value

In this study, the authors introduce the concept of the positive employee experience and the ways and steps to measure it. The authors review the methodology of predictive analytics, the main principles of data collection and the types of data with their possible applications. Finally, the limitations of the framework and the risks of enhancing the positive employee experience are also discussed.