The Competition of the Insurance Company in Medan City is Undermined by the Quality of the Agent's Work

Bastanta Sinulingga, Nurul Jannah, A. M. B. Syarbaini
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Abstract

The research is aimed at finding out the competitiveness of insurance institutions in the City of Medan reviewed from the quality of performance of agents at the insurance agency PT. AJS Bumiputera Medan. The research uses a descriptive qualitative approach with the method of interviews. The results in this study show that the competitiveness of the insurance institutions in the City field reviewed from the quality of the performance of agents at the PT. AJS Bumiputera Medan has been implemented well. The insurance institution of PT. Ajs Bumiputa Medan succeeded in creating insurance products with various facilities that are able to compete with the competitor companies, it is reviewed by the performance quality of insurance agents who have SOP discipline and responsibility as well as always in the oversight of the company so making the best insurance agency services that are not owned by all companies. A suggestion for further research to do the same research by adding more phenomenal variables.
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代理工作的质量削弱了棉兰市保险公司的竞争力
该研究旨在通过对棉兰市 PT.AJS Bumiputera Medan)的代理人的业绩质量进行审查,从而找出棉兰市保险机构的竞争力。研究采用了描述性定性方法和访谈法。研究结果表明,棉兰市保险机构的竞争力主要来自于棉兰 AJS Bumiputera 保险代理公司(PT. AJS Bumiputera Medan)代理人的工作质量。AJS Bumiputera Medan 的代理人的表现质量来看,其竞争力得到了很好的体现。AJS Bumiputera棉兰的保险机构Ajs Bumiputa棉兰的保险机构成功地创造了具有各种设施的保险产品,能够与竞争对手公司竞争,这是由保险代理人的业绩质量所决定的,他们具有SOP纪律和责任感,并且始终处于公司的监督之下,因此能够提供最好的保险代理服务,而这些服务并不是所有公司都拥有的。建议进一步研究,通过增加更多的现象变量来进行同样的研究。
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