Angela Carrera-Rivera, Felix Larrinaga, Ganix Lasa, Giovanna Martinez-Arellano, Gorka Unamuno
{"title":"AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems","authors":"Angela Carrera-Rivera, Felix Larrinaga, Ganix Lasa, Giovanna Martinez-Arellano, Gorka Unamuno","doi":"10.1007/s11257-024-09414-0","DOIUrl":null,"url":null,"abstract":"<p>Smart Product–Service Systems (S-PSS) represent an innovative business model that integrates intelligent products with advanced digital capabilities and corresponding e-services. The user experience (UX) within an S-PSS is heavily influenced by the customization of services and customer empowerment. However, conventional UX analysis primarily focuses on the design stage and may not adequately respond to the evolving user needs during the usage stage and how to exploit the data surrounding the use of S-PSS. To overcome these limitations, this article introduces a practical framework for developing Adaptive User Interfaces within S-PSS. This framework integrates ontologies and Context-aware recommendation systems, with user interactions serving as the primary data source, facilitating the development of adaptive user interfaces. One of the main contributions of this work lies on the integration of various components to achieve the creation of Adaptive User Interfaces for digital services. A case study of a smart device app is presented, to demonstrate the practical implementation of the framework, with a hands-on development approach, considering technological aspects and utilizing appropriate tools. The results of the evaluation of the recommendation engine show that using a context-aware approach improves the precision of recommendations. Furthermore, pragmatic aspects of UX, such as usefulness and system efficiency, are evaluated with participants with an overall positive impact on the use of the smart device.\n</p>","PeriodicalId":49388,"journal":{"name":"User Modeling and User-Adapted Interaction","volume":"85 1","pages":""},"PeriodicalIF":3.0000,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"User Modeling and User-Adapted Interaction","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1007/s11257-024-09414-0","RegionNum":3,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMPUTER SCIENCE, CYBERNETICS","Score":null,"Total":0}
引用次数: 0
Abstract
Smart Product–Service Systems (S-PSS) represent an innovative business model that integrates intelligent products with advanced digital capabilities and corresponding e-services. The user experience (UX) within an S-PSS is heavily influenced by the customization of services and customer empowerment. However, conventional UX analysis primarily focuses on the design stage and may not adequately respond to the evolving user needs during the usage stage and how to exploit the data surrounding the use of S-PSS. To overcome these limitations, this article introduces a practical framework for developing Adaptive User Interfaces within S-PSS. This framework integrates ontologies and Context-aware recommendation systems, with user interactions serving as the primary data source, facilitating the development of adaptive user interfaces. One of the main contributions of this work lies on the integration of various components to achieve the creation of Adaptive User Interfaces for digital services. A case study of a smart device app is presented, to demonstrate the practical implementation of the framework, with a hands-on development approach, considering technological aspects and utilizing appropriate tools. The results of the evaluation of the recommendation engine show that using a context-aware approach improves the precision of recommendations. Furthermore, pragmatic aspects of UX, such as usefulness and system efficiency, are evaluated with participants with an overall positive impact on the use of the smart device.
期刊介绍：
User Modeling and User-Adapted Interaction provides an interdisciplinary forum for the dissemination of novel and significant original research results about interactive computer systems that can adapt themselves to their users, and on the design, use, and evaluation of user models for adaptation. The journal publishes high-quality original papers from, e.g., the following areas: acquisition and formal representation of user models; conceptual models and user stereotypes for personalization; student modeling and adaptive learning; models of groups of users; user model driven personalised information discovery and retrieval; recommender systems; adaptive user interfaces and agents; adaptation for accessibility and inclusion; generic user modeling systems and tools; interoperability of user models; personalization in areas such as; affective computing; ubiquitous and mobile computing; language based interactions; multi-modal interactions; virtual and augmented reality; social media and the Web; human-robot interaction; behaviour change interventions; personalized applications in specific domains; privacy, accountability, and security of information for personalization; responsible adaptation: fairness, accountability, explainability, transparency and control; methods for the design and evaluation of user models and adaptive systems
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