The techno-ties that bind: how transaction-specific investment, trust and adaptive collaboration influence performance in e-commerce consortium blockchain

Sulafa Badi
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Abstract

Purpose

Blockchains used by e-commerce consortia are a novel form of governance that facilitates coordination and collaboration among the numerous organisations that comprise e-commerce supply chains. Despite the increasing prevalence of consortium blockchain networks for e-commerce, there is a limited understanding of the economic and social dynamics that influence the behaviour of blockchain consortium members. By utilising transaction cost theory and social exchange theory, this research investigates the interplay between blockchain transaction-specific investment (BTSI), trust, adaptive collaboration (ADC) and the overall performance of supply chains in consortium blockchains

Design/methodology/approach

A quantitative research approach was employed to collect data from a representative sample of blockchain organisations affiliated with e-commerce consortium blockchains worldwide. Following this, the data obtained from 361 participants were analysed using descriptive and inferential statistics.

Findings

The results of our study indicate that BTSI has a substantial impact on trust. Furthermore, trust plays a pivotal role in shaping ADC, and ADC, in turn, acts as a mediator in the relationship between trust and performance outcomes.

Originality/value

This study underlines these economic and social dynamics in the evolving context of consortium blockchain networks, offering insights into their significance within a technology-driven environment.

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绑定的技术纽带:特定交易投资、信任和适应性协作如何影响电子商务联盟区块链的绩效
目的 电子商务联盟使用的区块链是一种新型的治理形式,有利于构成电子商务供应链的众多组织之间的协调与合作。尽管电子商务联合体区块链网络越来越普遍,但人们对影响区块链联合体成员行为的经济和社会动态了解有限。通过利用交易成本理论和社会交换理论,本研究调查了区块链特定交易投资(BTSI)、信任、适应性协作(ADC)和联盟区块链供应链整体表现之间的相互作用。研究结果 我们的研究结果表明,BTSI 对信任有重大影响。此外,信任在形成 ADC 方面起着关键作用,而 ADC 又是信任与绩效结果之间关系的中介。
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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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