Distinguishing social virtual reality: Comparing communication channels across perceived social affordances, privacy, and trust

IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Computers in Human Behavior Pub Date : 2024-08-29 DOI:10.1016/j.chb.2024.108427
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Abstract

Social virtual reality (SVR) attempts to allow for connections akin to face-to-face communication (Ftf). Yet, it is unclear whether the technology successfully mimics Ftf or more closely resembles other mediated communication channels. This study empirically compares SVR and other communication channels in terms of perceived social affordances, privacy, and trust through a between-subjects online survey (n = 743). Findings indicate that SVR and Ftf are similar regarding some perceived affordances (e.g., personalization) but differ with respect to others (e.g., anonymity, presence). Additionally, SVR is perceived as significantly distinct from one or multiple mediated channels for almost every measured social affordance. While SVR is seen as offering relatively greater levels of affordances that benefit interpersonal interaction, privacy concerns and a lack of trust in other users were found to often characterize the current user experience. This study provides theoretical insights for affordance research and practical implications for SVR designers.

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区分社交虚拟现实:比较不同社交功能、隐私和信任的通信渠道
社交虚拟现实(SVR)试图实现与面对面交流(Ftf)类似的联系。然而,目前还不清楚该技术是成功模仿了面对面交流,还是更接近于其他中介交流渠道。本研究通过一项主体间在线调查(n = 743),对 SVR 和其他交流渠道在感知社交功能、隐私和信任方面进行了实证比较。研究结果表明,SVR 和 Ftf 在某些感知能力(如个性化)方面相似,但在其他方面(如匿名性、存在感)有所不同。此外,SVR 被认为在几乎所有衡量的社会支付能力方面都明显有别于一个或多个中介渠道。虽然 SVR 被认为提供了更多有利于人际互动的能力,但人们发现,隐私问题和对其他用户缺乏信任往往是当前用户体验的特点。这项研究为可负担性研究提供了理论启示,也为 SVR 设计者提供了实践意义。
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来源期刊
CiteScore
19.10
自引率
4.00%
发文量
381
审稿时长
40 days
期刊介绍: Computers in Human Behavior is a scholarly journal that explores the psychological aspects of computer use. It covers original theoretical works, research reports, literature reviews, and software and book reviews. The journal examines both the use of computers in psychology, psychiatry, and related fields, and the psychological impact of computer use on individuals, groups, and society. Articles discuss topics such as professional practice, training, research, human development, learning, cognition, personality, and social interactions. It focuses on human interactions with computers, considering the computer as a medium through which human behaviors are shaped and expressed. Professionals interested in the psychological aspects of computer use will find this journal valuable, even with limited knowledge of computers.
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