Managing supply chain risk through inter-organisational justice

Odai Khamaiseh, Mohammad Alghababsheh, Saowanit Lekhavat, Mushfiqur Rahman
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Abstract

Purpose

This study examines the impact of inter-organisational justice (i.e. distributive, procedural and interactional) in the buyer–supplier relationship on supply risk and, in turn, on a firm’s marketing and financial performance.

Design/methodology/approach

A structured survey was administered both online and in-person to Jordan-based manufacturing companies. The 137 responses received were analysed using partial least structural equation modelling.

Findings

The study found that while establishing both procedural and interactional justice in the relationship has a negative impact on supply risk, promoting distributive justice, surprisingly, has no impact. Moreover, supply risk was found to be detrimental to the firm’s marketing and financial performance.

Research limitations/implications

This study considers only the direct role of inter-organisational justice in reducing supply risk. Future research could enhance our understanding of this role by exploring the underlying mechanisms and conditions that could govern it.

Practical implications

Managers can alleviate supply risk by ensuring procedural and interactional justice in the relationship through involving suppliers in the decision-making processes, consistently adhering to established procedures and communicating transparent and ample information.

Social implications

Addressing supply risk can help in maintaining community resilience and economic stability.

Originality/value

The study highlights inter-organisational justice as a new approach to mitigating supply risk. Moreover, by examining how supply risk can affect a firm’s marketing performance, it also highlights a new implication of supply risk. Furthermore, by exclusively examining the impact of supply risk on a firm’s financial performance, the study provides a more nuanced interpretation of the effect of supply risk and how it can be reduced.

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通过组织间公正管理供应链风险
目的 本研究探讨了买方-供应商关系中的组织间公正(即分配公正、程序公正和互动公正)对供应风险的影响,进而对公司的营销和财务业绩的影响。研究发现,虽然在关系中建立程序公正和互动公正会对供应风险产生负面影响,但令人惊讶的是,促进分配公正却没有影响。此外,研究还发现供应风险不利于公司的营销和财务业绩。实践意义管理者可以通过让供应商参与决策过程、始终如一地遵守既定程序以及透明而充分的信息沟通,确保组织关系中的程序公正和互动公正,从而降低供应风险。社会意义解决供应风险有助于保持社区的复原力和经济稳定。此外,通过研究供应风险如何影响企业的营销业绩,本研究还强调了供应风险的新含义。此外,通过专门研究供应风险对公司财务业绩的影响,本研究对供应风险的影响以及如何降低供应风险提供了更细致的解释。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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