Developing collaborative ecosystem platforms to trigger sustainable “place-based” value creation: a dynamic performance governance approach

Carmine Bianchi, Noemi Grippi
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Abstract

Purpose

This paper aims to illustrate how service ecosystem governance may provide a suitable ground to pursue holistic resilience to “wicked” socio-economic and ecological problems, for enhancing “place-based” sustainable performance outcomes through an organizational, interorganizational and context setting.

Design/methodology/approach

This work suggests the use of “place-based” collaborative ecosystem platforms driven by a dynamic performance governance approach as a setting where facilitated performance dialogue is carried out among networked stakeholders. This fosters a holistic view of performance sustainability where intangibles, inertial, cultural and behavioral factors play a key role in policy analysis.

Findings

The paper illustrates how different research streams framing stakeholder relationships under a business, hybrid organization and public sector perspective converge toward the “service ecosystem” construct, as a common field for sustainable “place-based” value creation. This performance governance perspective frames accountability for achieving sustainable outcomes through interconnected viewpoints, i.e. (1) time (short vs long-term), (2) subject (single organization, “theme-focused” service ecosystem and “place-based” service ecosystem) and (3) field (socio-economic, cultural and ecological).

Originality/value

This work has an interdisciplinary track. It recommends feedback and “stock-and-flow” modeling to enhance framing counterintuitive patterns of behavior of dynamic complex socio-economic, cultural and ecological subsystems within “place-based” collaborative ecosystem platforms. Combining an inside-out with an outside-in view triggers sustainable outcome-based dynamic performance governance through an organizational, interorganizational and context setting.

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开发协作生态系统平台,激发可持续的 "基于地方的 "价值创造:动态绩效治理方法
本文旨在说明服务生态系统治理可如何提供一个合适的平台,以追求对 "邪恶的 "社会经济和生态问题的整体复原力,从而通过组织、组织间和背景设置来增强 "基于地方的 "可持续绩效成果。研究结果本文说明了不同的研究流派如何从商业、混合组织和公共部门的角度来构建利益相关者关系,并将其汇聚到 "服务生态系统 "这一共同领域,以实现 "以地方为基础 "的可持续价值创造。这种绩效治理视角通过相互关联的观点,即(1)时间(短期与长期)、(2)主体(单一组织、"以主题为中心 "的服务生态系统和 "以地方为基础 "的服务生态系统)和(3)领域(社会经济、文化和生态),构建了实现可持续成果的问责制。它建议采用反馈和 "存量-流量 "模型,以加强对 "以地方为基础 "的协作生态系统平台中动态复杂的社会经济、文化和生态子系统的反直觉行为模式的构建。将 "由内而外 "与 "由外而内 "的观点结合起来,通过组织、组织间和环境设置,引发基于结果的可持续动态绩效管理。
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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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