Impact of digital logistics platforms to facilitate more regional food in the hospitality sector and communal catering

IF 7.2 3区 管理学 Q1 MANAGEMENT International Journal of Logistics Management Pub Date : 2024-08-21 DOI:10.1108/ijlm-03-2024-0150
Christine Mendoza Pardo, Christian Fikar
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Abstract

Purpose

This paper studies digitalization projects aiming to increase the share of regional food in the hospitality sector and communal catering. The focus is set on influencing factors and underlying feedback structures that arise through the digitalization of regional food supplies. The results can guide stakeholders to get a better understanding of key influencing factors and complexities from a holistic perspective.

Design/methodology/approach

A systems thinking approach is employed to model regional food networks. The influencing factors were found in the literature and in two model regions. Feedback loops and underlying structures were explained and validated through semi-structured interviews. Findings are visualized in causal loop diagrams (CLDs) and are used for theory development.

Findings

The presentation in CLDs helps understanding the influence of digital logistics platforms on the entire system of regional food supply and not just on isolated parts. Among others, cooperation, trust and digital solutions were identified as key success factors when aiming to increase the share of regional food in the hospitality sector and communal catering.

Research limitations/implications

The work focused on the underlying feedback structures occurring in regional food supply in two, rural Bavarian regions in Germany with their unique geographical settings. Findings may, consequently, not be entirely transferable to other regions with varying characteristics. Further research needs to be done to see how much these regional parameters influence digital logistics platforms.

Originality/value

The paper contributes to the existing scientific literature by showing the impact coming from digital logistics platforms on regional food supply systems. Developing CLDs provides a basis for future work and facilitates discussion for researchers and practitioners to support future real-world implementations.

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数字物流平台对促进酒店业和社区餐饮业提供更多地方食品的影响
目的 本文研究了旨在提高地方食品在酒店业和社区餐饮业中所占份额的数字化项目。重点关注地区食品供应数字化过程中产生的影响因素和潜在反馈结构。研究结果可指导利益相关者从整体角度更好地理解关键影响因素和复杂性。在文献和两个示范区域中发现了影响因素。通过半结构式访谈对反馈回路和基本结构进行了解释和验证。研究结果以因果循环图(CLD)的形式直观呈现,并用于理论发展。其中,合作、信任和数字化解决方案被认为是提高地方食品在酒店业和社区餐饮业所占份额的关键成功因素。研究局限性/影响这项工作的重点是德国巴伐利亚州两个农村地区的地方食品供应中出现的潜在反馈结构,这两个地区的地理环境各不相同。因此,研究结果不一定完全适用于其他具有不同特点的地区。本文通过展示数字物流平台对地区食品供应系统的影响,为现有科学文献做出了贡献。开发 CLD 为今后的工作奠定了基础,并促进了研究人员和从业人员的讨论,以支持未来的实际实施。
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来源期刊
CiteScore
12.20
自引率
12.00%
发文量
69
期刊介绍: The International Journal of Logistics Management (IJLM) is a scholarly publication that focuses on empirical research, with a particular emphasis on qualitative studies. The journal is committed to publishing articles that contribute original ideas to the field of logistics and supply chain management, which are presented in a clear and scientifically rigorous manner. All submissions undergo a rigorous, anonymous peer review process to ensure the quality and relevance of the research. IJLM serves as a platform for the development and examination of management theories and practices in logistics and supply chain management. The journal aims to bridge the gap between academic research and practical application, providing a forum for researchers, practitioners, and educators to share insights and knowledge.
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