“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”

IF 4.5 3区 管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-09-05 DOI:10.1108/bpmj-03-2024-0186
Qurat-ul-Ain Burhan, Muhammad Faisal Malik
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Abstract

Purpose

The pervasive issue of employee exploitation has surfaced as a salient ethical quandary within the context of modern-day workplaces, thereby demanding expeditious and imperative deliberation and redressal. This research endeavor aims to meticulously investigate the ramifications of employee exploitation on the proclivity to partake in the act of cutting corners within the workplace. This analysis encompasses the sequential mediating variables of negative emotions, namely resentment, anger, and frustration, as well as moral disengagement.

Design/methodology/approach

A purposive sampling technique and self-administered questionnaires were utilized in this study of 132 SME sector personnel. The current study is time-lagged in nature and uses the Amos software, the data were analyzed using exploratory and confirmatory factor analyses, as well as structural equation modeling.

Findings

According to the results, employee exploitation has a strong positive impact on cutting corners. This effect is mediated progressively by negative emotions (resentment, anguish, frustration), as well as moral disengagement. According to the findings, organizations should prioritize addressing employee exploitation to build a healthy work environment that promotes employee well-being and encourages employee voice.

Originality/value

This study’s novelty comes from its analysis of the sequential mediation of negative emotions, as well as moral disengagement, in the relationship between employee exploitation and cutting corners. The study’s findings add to the body of literature concerning management development, conflict handling, and employees’ attitudes and behaviors by offering a thorough grasp of the detrimental effects of employee exploitation on cutting corners as well as useful recommendations for businesses looking to promote productive workplaces.

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"黑暗的螺旋:探索员工剥削对偷工减料的影响,通过消极情绪和道德脱离解开联系"
目的普遍存在的剥削员工问题已成为现代工作场所中一个突出的道德难题,因此需要尽快进行必要的审议和解决。本研究旨在细致调查员工剥削对工作场所偷工减料行为的影响。本分析包括负面情绪(即怨恨、愤怒和挫折感)以及道德失范的连续中介变量。设计/方法/途径本研究采用了有目的的抽样技术和自填式问卷,调查对象为 132 名中小企业员工。本研究采用 Amos 软件进行时滞分析,并使用探索性和确认性因素分析以及结构方程模型对数据进行分析。这种影响逐渐被负面情绪(怨恨、痛苦、挫败感)以及道德偏离所调节。根据研究结果,企业应优先解决员工剥削问题,以建立一个健康的工作环境,促进员工福祉,鼓励员工发声。 原创性/价值 本研究的新颖之处在于,它分析了员工剥削与偷工减料之间的关系中,负面情绪以及道德脱离的依次中介作用。研究结果为有关管理发展、冲突处理以及员工态度和行为的大量文献增添了新的内容,对员工剥削和偷工减料的有害影响有了全面的了解,并为希望促进高效工作场所的企业提供了有用的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
8.60
自引率
9.80%
发文量
58
期刊介绍: Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
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