Towards supply chain resilience: A structured process approach

IF 6.9 2区 管理学 Q1 MANAGEMENT Operations Management Research Pub Date : 2024-09-17 DOI:10.1007/s12063-024-00513-0
Jan Stentoft, Ole Stegmann Mikkelsen
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Abstract

This paper aims to enhance the understanding of how small and medium-sized enterprises (SMEs) can bolster their resilience to supply chain disruptions by engaging and aligning cross-functional staff in the process of developing supply chain resilience (SCRES). Employing process theory, the study adopts a multiple case-study methodology involving 18 Danish production SMEs across two iterative phases: an exploratory phase encompassing eight case companies, and a subsequent refinement phase involving an additional ten case companies. Utilizing a mixed-method approach comprising semi-structured interviews, card sorting exercises, observational studies, and a questionnaire survey, the research proposes a four-stage process for enhancing SCRES. This process includes: 1) mapping the supply chain, 2) identifying vulnerabilities and capabilities within each function, 3) prioritizing and creating cross-organizational alignment, and 4) developing action plans. The refined approach, validated through the ten Danish SMEs in the refinement phase, offers a practical and relevant framework for companies seeking to mitigate vulnerabilities and enhance capabilities in their supply chains. By strengthening SMEs' resilience against supply chain disruptions, this approach serves as a potential model for other companies striving to achieve SCRES.

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实现供应链复原力:结构化流程方法
本文旨在加深对中小型企业(SMEs)如何通过让跨职能员工参与并协调供应链复原力(SCRES)的发展过程来增强其对供应链中断的复原力的理解。本研究运用过程理论,采用多案例研究方法,涉及 18 家丹麦生产型中小型企业,分为两个迭代阶段:探索阶段包括 8 家案例公司,随后的完善阶段涉及另外 10 家案例公司。这项研究采用了一种混合方法,包括半结构式访谈、卡片分类练习、观察研究和问卷调查,提出了一个四阶段的 SCRES 提升流程。这一过程包括1) 绘制供应链图;2) 确定每个职能部门的薄弱环节和能力;3) 确定优先次序并建立跨组织的协调;4) 制定行动计划。经过十家丹麦中小型企业在改进阶段的验证,改进后的方法为寻求降低供应链脆弱性和提高供应链能力的公司提供了一个实用的相关框架。通过加强中小型企业抵御供应链中断的能力,该方法为其他努力实现 SCRES 的公司提供了一个潜在的模式。
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来源期刊
CiteScore
6.20
自引率
23.30%
发文量
104
期刊介绍: Operations Management Research is a peer-reviewed journal that focuses on rapidly publishing high-quality research in the field of operations management. It aims to advance both the theory and practice of operations management across a wide range of topics and research paradigms. The journal covers all aspects of operations management, including manufacturing, supply chain, health care, and service operations. It welcomes various research methodologies, such as case studies, action research, surveys, mathematical modeling, and simulation. The goal of Operations Management Research is to promote research that enhances both the theory and practice of operations management, as it is an applied discipline. The journal also publishes Academic Notes, which are special papers that address research methodologies, the direction of the operations management field, and other topics of interest to academicians. Additionally, there is a demand for shorter and more focused research articles in operations management, which this journal aims to fulfill.
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