Nivel de satisfacción de médicos prestadores de servicio social de una universidad pública del sureste mexicano

Abstract

Introduction

Medical social service in Mexico is an essential component of university training, mandatory for medical students. This study focuses on the experience of 135 medical interns at the Juárez Autonomous University of Tabasco (UJAT), exploring their sociodemographic profile, perception of social service and satisfaction with the activities carried out.

Methodology

Study design: Observational-descriptive and cross-sectional quantitative study. The voluntary participation of the students was carried out through Microsoft forms®. Participants: where all medical social service providers of the 2023 class were considered, with a total of 135 participants from the Juárez Autonomous University of Tabasco.

Results

The results show a diversity in the sociodemographic profile of the intern doctors, with a majority of women and singles. It was found that a significant proportion perceives social service as an opportunity for learning and establishing professional contacts. There was high satisfaction with the activities carried out, responsibility assigned, learning acquired and personal and professional development. However, variability was observed in satisfaction with financial support and working conditions. The majority were satisfied with the unit of assignment and the administrative procedures.

Conclusions

The study highlights the importance of social service in medical training, providing an enriching experience for trainees. Areas for improvement were identified in financial support, working conditions and administrative efficiency. Together, these findings underscore the need to optimize the social service experience to ensure comprehensive and satisfactory training of future physicians.