What hinders car owners’ participation in private car sharing? Insights from a business perspective

IF 11 1区 管理学 Q1 BUSINESS Journal of Retailing and Consumer Services Pub Date : 2024-11-30 DOI:10.1016/j.jretconser.2024.104160
Mengxia Li , Tao Feng
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Abstract

Private car sharing emerges as a viable solution due to flexibility, cost-effectiveness for users, and profit benefit for car owners. However, the number of shared private cars remains relatively low, and empirical evidence regarding car owners' sharing intention is scarce. This paper aims to identify the factors influencing car owners' participation decision in private car sharing from the perspective of business operators who provide various services, such as cleanliness, maintenance, insurance and inspection. In addition, we examine how latent factors like privacy protection, trust, social value, hygiene, orderliness, and utilitarian value impact car owners' willingness to participate in different business models. A mixed logit hybrid choice model, incorporating latent factors and random parameters to capture preference heterogeneity, was developed using data from a stated choice experiment conducted online in Hiroshima. The results indicate that car owners generally dislike the additional insurance and maintenance costs associated with business models, but free car inspections and cleaning services significantly increase their participation intention. Trust and social value positively influence adoption, while concerns about hygiene and orderliness negatively affect decisions. These insights can help private car-sharing enterprises enhance market penetration by addressing key behavioral factors.
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是什么阻碍了车主参与私家车共享?从商业角度的见解
私家车共享因其灵活性、用户的成本效益和车主的利润效益而成为一种可行的解决方案。然而,共享私家车的数量仍然相对较少,关于车主共享意愿的实证证据很少。本文旨在从提供清洁、维修、保险、检验等多种服务的经营者的角度,找出影响车主参与私家车共享决策的因素。此外,我们还考察了隐私保护、信任、社会价值、卫生、有序和功利价值等潜在因素如何影响车主参与不同商业模式的意愿。利用广岛在线进行的陈述选择实验数据,建立了一个混合logit混合选择模型,将潜在因素和随机参数结合起来,以捕捉偏好异质性。结果表明,车主普遍不喜欢与商业模式相关的额外保险和维护成本,但免费的汽车检查和清洁服务显著增加了他们的参与意愿。信任和社会价值对收养有积极影响,而对卫生和秩序的关注对决定有消极影响。这些见解可以帮助私家车共享企业通过解决关键的行为因素来提高市场渗透率。
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来源期刊
CiteScore
20.40
自引率
14.40%
发文量
340
审稿时长
20 days
期刊介绍: The Journal of Retailing and Consumer Services is a prominent publication that serves as a platform for international and interdisciplinary research and discussions in the constantly evolving fields of retailing and services studies. With a specific emphasis on consumer behavior and policy and managerial decisions, the journal aims to foster contributions from academics encompassing diverse disciplines. The primary areas covered by the journal are: Retailing and the sale of goods The provision of consumer services, including transportation, tourism, and leisure.
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