{"title":"Emotional Intelligence and Its Effect on Person-Centered Care: A Qualitative Study of Nursing Professionals in Jordan.","authors":"Abdul-Monim Batiha","doi":"10.3928/00220124-20250217-04","DOIUrl":null,"url":null,"abstract":"<p><strong>Background: </strong>Emotional intelligence (EI) is increasingly recognized as a critical factor in health care, enhancing empathy, communication, and patient outcomes. However, its specific role in promoting person-centered care (PCC) in culturally diverse settings, such as Jordan, is underexplored. This study investigates the qualitative impact of EI on PCC among Jordanian nursing professionals.</p><p><strong>Method: </strong>This qualitative study employed thematic analysis of focus group discussions with 30 nursing professionals. Braun and Clarke's six-step framework guided the analysis, identifying themes related to the influence of EI on PCC practices.</p><p><strong>Results: </strong>The analysis identified four primary themes: enhanced empathy, improved teamwork, effective conflict resolution, and positive patient outcomes. Participants described how EI enabled culturally sensitive interactions, strengthened nurse-patient trust, and fostered collaboration among health care teams.</p><p><strong>Conclusion: </strong>The findings highlight the integral role of EI in delivering PCC. Incorporating EI training into nursing education and professional development can increase empathy, teamwork, and culturally responsive patient care. <b>[<i>J Contin Educ Nurs.</i> 2025;56(3):119-124.]</b>.</p>","PeriodicalId":49295,"journal":{"name":"Journal of Continuing Education in Nursing","volume":"56 3","pages":"119-124"},"PeriodicalIF":1.4000,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Continuing Education in Nursing","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.3928/00220124-20250217-04","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"NURSING","Score":null,"Total":0}
引用次数: 0
Abstract
Background: Emotional intelligence (EI) is increasingly recognized as a critical factor in health care, enhancing empathy, communication, and patient outcomes. However, its specific role in promoting person-centered care (PCC) in culturally diverse settings, such as Jordan, is underexplored. This study investigates the qualitative impact of EI on PCC among Jordanian nursing professionals.
Method: This qualitative study employed thematic analysis of focus group discussions with 30 nursing professionals. Braun and Clarke's six-step framework guided the analysis, identifying themes related to the influence of EI on PCC practices.
Results: The analysis identified four primary themes: enhanced empathy, improved teamwork, effective conflict resolution, and positive patient outcomes. Participants described how EI enabled culturally sensitive interactions, strengthened nurse-patient trust, and fostered collaboration among health care teams.
Conclusion: The findings highlight the integral role of EI in delivering PCC. Incorporating EI training into nursing education and professional development can increase empathy, teamwork, and culturally responsive patient care. [J Contin Educ Nurs. 2025;56(3):119-124.].
期刊介绍：
The Journal of Continuing Education in Nursing is a monthly peer-reviewed journal publishing original articles on continuing nursing education that are directed toward continuing education and staff development professionals, nurse administrators, and nurse educators in all health care settings, for over 50 years.
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