Resiliency Among Mass General Brigham Hospital Employees Post-COVID-19 Pandemic.

Abstract

Background: Healthcare workers face an elevated risk of chronic stress and burnout, for which resiliency interventions are needed.

Methods: The Stress Management and Resiliency Training Program (SMART-3RP; 8 weekly 90-minute sessions) was offered to 254 hospital employees between 2/2021 and 1/2024. Participants were surveyed pre- and post-intervention for measures of resiliency, stress coping, positive affect, perceived stress, anxiety, and depression.

Results: The baseline sample was 84% female, 89.5% non-Hispanic, 71.3% White, and averaged 45 years of age (SD = 14.25). Baseline and follow-up survey completion rates were 71.3% (N = 181) and 35.8% (N = 91), respectively. Significant improvements were seen pre-post intervention for all measures (all ps <.001): resiliency (d = 0.57), stress coping (d = 1.1), positive affect (d = 0.83), perceived stress (d = -0.88), anxiety (d = -0.74), and depression (d = -0.43).

Conclusions: Alleviating employee stress is crucial for improving individual, clinical, and systems-level outcomes in hospitals. The SMART-3RP is a promising program that provides healthcare workers with resiliency and stress coping skills.