{"title":"Targeting audience personas with programmatic geographic segments using unsupervised methods","authors":"Viraj Noorithaya","doi":"10.1016/j.iimb.2025.100549","DOIUrl":null,"url":null,"abstract":"<div><div>The digital advertising industry, where clients advertise to existing and potential customers through digital channels, is going through a rapid transformation. This is necessitated by evolving privacy laws such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), heading towards a cookie-less future by decreasing reliance on Personally identifiable information (PII). While approaches like Data clean rooms, Federated learning have started gaining prominence, the current AdTech space is highly fragmented regarding channels, standards, platforms, inventory, cookieless targeting approaches, and compatibility.</div><div>For marketers, it is crucial to have generalized and interoperable but privacy-compliant approaches to reach their audience. While it is safer not to limit to a specific advertising stack, it must not come at a substantial performance cost. When a brand starts an advertising campaign, they usually have objectives and a target audience in mind. While their objectives are aligned with business goals and performance metrics, the desired audience personas are defined by either market research or new/ historically well-performing consumer profiles suited to their products and services. This paper presents ways to convert multi-characteristic personas into geographic targeting without relying on cookie-based data. These geographic segments have broad compatibility across marketing platforms.</div><div>We sourced data from 5 privacy-compliant datasets containing ∼9000 variables aggregated at Forward Sortation Area (FSA) level by a leading Canadian data provider. These variables span a wide range of characteristics such as demographic, econometric, lifestyle and media choices, brand affinities, purchasing behaviors, and spending. The persona-related variables are optionally indexed, after which dimensionality reduction techniques, such as Principal Component Analysis (PCA) and Uniform Manifold Approximation and Projection (UMAP), were applied. Unsupervised learning methods, such as KMeans, KMeans++ and Gaussian Mixture Models (GMMs), were then used to build an optimal number of FSA clusters. These clusters were then analyzed to identify those beneficial to targeting, which helps reduce the number of FSAs to target. The final output for marketing consumption is in the form of FSA segments for targeting aligned with our desired profiles. We analyze campaign metrics against different combinations of dimensional reduction and clustering techniques to assess what works well for advertising.</div></div>","PeriodicalId":46337,"journal":{"name":"IIMB Management Review","volume":"37 1","pages":"Article 100549"},"PeriodicalIF":1.7000,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IIMB Management Review","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0970389625000011","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
The digital advertising industry, where clients advertise to existing and potential customers through digital channels, is going through a rapid transformation. This is necessitated by evolving privacy laws such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), heading towards a cookie-less future by decreasing reliance on Personally identifiable information (PII). While approaches like Data clean rooms, Federated learning have started gaining prominence, the current AdTech space is highly fragmented regarding channels, standards, platforms, inventory, cookieless targeting approaches, and compatibility.
For marketers, it is crucial to have generalized and interoperable but privacy-compliant approaches to reach their audience. While it is safer not to limit to a specific advertising stack, it must not come at a substantial performance cost. When a brand starts an advertising campaign, they usually have objectives and a target audience in mind. While their objectives are aligned with business goals and performance metrics, the desired audience personas are defined by either market research or new/ historically well-performing consumer profiles suited to their products and services. This paper presents ways to convert multi-characteristic personas into geographic targeting without relying on cookie-based data. These geographic segments have broad compatibility across marketing platforms.
We sourced data from 5 privacy-compliant datasets containing ∼9000 variables aggregated at Forward Sortation Area (FSA) level by a leading Canadian data provider. These variables span a wide range of characteristics such as demographic, econometric, lifestyle and media choices, brand affinities, purchasing behaviors, and spending. The persona-related variables are optionally indexed, after which dimensionality reduction techniques, such as Principal Component Analysis (PCA) and Uniform Manifold Approximation and Projection (UMAP), were applied. Unsupervised learning methods, such as KMeans, KMeans++ and Gaussian Mixture Models (GMMs), were then used to build an optimal number of FSA clusters. These clusters were then analyzed to identify those beneficial to targeting, which helps reduce the number of FSAs to target. The final output for marketing consumption is in the form of FSA segments for targeting aligned with our desired profiles. We analyze campaign metrics against different combinations of dimensional reduction and clustering techniques to assess what works well for advertising.
期刊介绍:
IIMB Management Review (IMR) is a quarterly journal brought out by the Indian Institute of Management Bangalore. Addressed to management practitioners, researchers and academics, IMR aims to engage rigorously with practices, concepts and ideas in the field of management, with an emphasis on providing managerial insights, in a reader friendly format. To this end IMR invites manuscripts that provide novel managerial insights in any of the core business functions. The manuscript should be rigorous, that is, the findings should be supported by either empirical data or a well-justified theoretical model, and well written. While these two requirements are necessary for acceptance, they do not guarantee acceptance. The sole criterion for publication is contribution to the extant management literature.Although all manuscripts are welcome, our special emphasis is on papers that focus on emerging economies throughout the world. Such papers may either improve our understanding of markets in such economies through novel analyses or build models by taking into account the special characteristics of such economies to provide guidance to managers.