The Mediating Role of Employee Work Engagement in The Relationship Between Leadership Psychological Skills and Employee Voice Behavior

Abstract

Increasing competition in global markets has led companies to try to keep their employees, who are among the most important intangible assets because they believe that losing employees can impose a huge cost on them. To this end, managers strive to satisfy their employees, and for this purpose, they must be aware of the needs of their employees and the conditions of the organization. In such a situation, the positive voice behavior of employees is very important for managers because, accordingly, their awareness increases. Therefore, it is important to know the factors that can cause this behavior. Since, according to previous studies, employee relaxation is a factor influencing employees' voice behavior, and the presence of managers with psychological skills can create the psychological calm for employees, in this study, the effectiveness of leadership psychological skills on employee voice behavior is examined. Also, because employee work engagement is affected by management's psychological skills and affects employee voice behavior, the mediating role of employee work engagement in the relationship between leadership psychological skills and employee voice behavior was discussed. To achieve the research goals, the numbers of 310 employees of companies active in Iran's food industry were considered as samples.