Socrates on Slack: Text-based, persistent-chat platforms as an alternative to “Zoom classes” in synchronous online learning

Abstract

“Zoom class” has become a prevailing norm for online synchronous learning during the COVID-19 pandemic. However, Zoom classes are often associated with fatigue and lack of student engagement. Theories of computer-mediated communication suggest that text-based, low-bandwidth, online communication may yield more positive communication outcomes than face-to-face and high-bandwidth channels. This paper introduces an innovative teaching method that uses Slack—a text-based, persistent-chat platform in online synchronous classes. Courses Instructors can implement this learning method into a wide variety of courses that benefit from in-class discussions and student participation. Objectives This teaching practice will help improve students’ engagement and buy-in in synchronous online classes.