Serving the need of people: the case for servant leadership against populism

Abstract

ABSTRACT This article provides a contrasting perspective between populist and servant leadership. We propose four key differences based on distinct views on people centricity, the role of the people in the leadership process, the problem solving approach and the preferred leader role. Given the key function that meaning plays in leadership discourse, in particular during times of uncertainty and change, we further propose that populist leaders make use of simplistic meaning-making systems that emphasize monistic and over-simplified views around polarized options, while servant leaders in contrast use complex meaning-making systems that emphasize pluralist and reconciled views towards shared problem solving. Considering that populist leadership often makes references to serving, humility and self-sacrifice in defence of the people, we find it important to distinguish it from servant leadership. We advance, in fact, that servant leaders can function as an antidote to populism, being a genuine people centred approach with a reconciliatory and pluralist view and an adequate (but surely not perfect) response to many of our societal problems.