Business Continuity Management and the Influence of Strategic Factors: The Case of Private Security Companies in Kenya

Q4 Business, Management and Accounting Restaurant Business Pub Date : 2019-10-18 DOI:10.26643/rb.v118i10.9336
E. Mang’unyi, K. Govender
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Abstract

Thepurpose of this study was to investigatethe influence of strategic characteristics on business continuity management (BCM) among Kenyan private security services companies, since contemporary organizations face unprecedented risks which may interrupt their day to day operations and/or at worst,negatively impact their future existence. An integrative model of the relationship among organisational structure, resources, leadership style, systems and BCM was developed and tested using data from 142 security companies.The results suggest that the company structure (CS), support systems (CSS) and resources (CR) have a direct, positive and significant effect on BCM.It was also ascertained that leadership style (LS) hasnegative but significant,effect on BCM, and CR exerted a greater influence on BCM, than other factors.It may be concluded that there are some generally applicable underlying drivers of BCM, which  organisations need to embrace during planning. To increase generalizability, future studies should be extended to other service institutions.
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业务连续性管理与战略因素的影响——以肯尼亚私营保安公司为例
本研究的目的是调查肯尼亚私营安保服务公司的战略特征对业务连续性管理(BCM)的影响,因为当代组织面临着前所未有的风险,这些风险可能会中断其日常运营和/或在最坏的情况下,对其未来的生存产生负面影响。利用142家安保公司的数据,开发并测试了组织结构、资源、领导风格、系统和BCM之间关系的综合模型。结果表明,公司结构(CS)、支持系统(CSS)和资源(CR)对BCM有直接、积极和显著的影响。可以得出的结论是,BCM有一些普遍适用的基本驱动因素,组织在规划过程中需要接受这些驱动因素。为了提高可推广性,未来的研究应扩展到其他服务机构。
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Restaurant Business
Restaurant Business Business, Management and Accounting-Tourism, Leisure and Hospitality Management
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期刊介绍: Restaurant Business is the leading media brand in the commercial foodservice industry, with a focus on entrepreneurship, innovation and growth. Restaurant Business understands the new state of media like no other, recognizing the importance and nuances of each, and helping you retrieve the information you need, wherever, whenever. Each product of Restaurant Business concisely shows growth-minded restaurateurs how to capitalize on trends, new concepts, changes in consumer tastes, new purchasing strategies and peers’ best practices. Our editors track ideas and trends as they develop within key channel segments including high-volume independents, multiunit operators, emerging chains and the top 100 chains, plus their top franchisees.
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