The innovation interface between knowledge management and firm performance

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Knowledge Management Research & Practice Pub Date : 2022-02-09 DOI:10.1080/14778238.2022.2029596

Joe Duke, V. Igwe, Arzizeh Tiesieh Tapang Ph.D, O. Usang

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引用次数: 7

Abstract

ABSTRACT Although the evidence suggests that knowledge management (KM) is instrumental to superior firm performance, research on the mechanisms that mediate this relationship is still evolving. Using KM practices that support the knowledge-related processes (KRP) of knowledge creation, transfer, integration and implementation as the basis, we examine the relationship between the KM practices and firm performance. We also examine the mediating role of innovation in this relationship. The study focused on tank farm firms operating in Nigeria’s oil and gas industry, with data generated from 486 respondents. Results from Structural Equation Modelling showed that innovation partially mediates the relationship between the KM practices that support KRP and firm performance. The study reveals sustainability of firm operations as the most impacted qualitative performance dimension. Overall, the Knowledge-Based View is substantiated, and innovation is confirmed as an important KM antecedent of firm performance. The results provide useful contributions to theory and practice.

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知识管理与企业绩效的创新接口

摘要尽管有证据表明知识管理有助于提高企业绩效，但对这种关系的中介机制的研究仍在不断发展。以支持知识创造、转移、整合和实施的知识相关过程（KRP）的知识管理实践为基础，我们研究了知识管理实践与企业绩效之间的关系。我们还考察了创新在这种关系中的中介作用。这项研究的重点是在尼日利亚石油和天然气行业运营的罐区公司，数据来自486名受访者。结构方程建模的结果表明，创新在一定程度上调节了支持KRP的知识管理实践与企业绩效之间的关系。研究表明，企业运营的可持续性是受质量绩效影响最大的维度。总体而言，基于知识的观点得到了证实，创新被确认为企业绩效的重要知识管理前提。研究结果为理论和实践提供了有益的贡献。

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.