Identifying key success competencies for the hospitality industry: the perspectives of professionals

IF 1.3 Q2 EDUCATION & EDUCATIONAL RESEARCH Journal of Teaching in Travel & Tourism Pub Date : 2020-04-07 DOI:10.1080/15313220.2020.1745732
Stelios Marneros, George Papageorgiou, A. Efstathiades
{"title":"Identifying key success competencies for the hospitality industry: the perspectives of professionals","authors":"Stelios Marneros, George Papageorgiou, A. Efstathiades","doi":"10.1080/15313220.2020.1745732","DOIUrl":null,"url":null,"abstract":"ABSTRACT Competencies are probably one of the most popular study subjects in scholarly hospitality research. Even though numerous scholars have attempted to identify competencies required in the hospitality industry, there is a need to further study and better understand competencies necessary for managerial-level positions. Thirty competency statements were included in the survey, falling into five competency domains. Data were collected via a representative sample of hospitality professionals in hotel establishments in Cyprus. The findings that emerged from the present study show that the industry has a strong preference to hire people with “soft” people management skills and strong practical professional skills.","PeriodicalId":46100,"journal":{"name":"Journal of Teaching in Travel & Tourism","volume":"20 1","pages":"237 - 261"},"PeriodicalIF":1.3000,"publicationDate":"2020-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15313220.2020.1745732","citationCount":"20","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Teaching in Travel & Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15313220.2020.1745732","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"EDUCATION & EDUCATIONAL RESEARCH","Score":null,"Total":0}
引用次数: 20

Abstract

ABSTRACT Competencies are probably one of the most popular study subjects in scholarly hospitality research. Even though numerous scholars have attempted to identify competencies required in the hospitality industry, there is a need to further study and better understand competencies necessary for managerial-level positions. Thirty competency statements were included in the survey, falling into five competency domains. Data were collected via a representative sample of hospitality professionals in hotel establishments in Cyprus. The findings that emerged from the present study show that the industry has a strong preference to hire people with “soft” people management skills and strong practical professional skills.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
确定酒店行业成功的关键能力:专业人士的观点
能力可能是酒店学术研究中最受欢迎的研究主题之一。尽管许多学者试图确定酒店行业所需的能力,但仍有必要进一步研究并更好地理解管理级别职位所需的能力。调查中包含了30个能力陈述,分为五个能力领域。数据是通过塞浦路斯酒店接待专业人员的代表性样本收集的。本研究的结果表明,该行业强烈倾向于雇用具有“软”人员管理技能和较强实用专业技能的人。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
Journal of Teaching in Travel & Tourism
Journal of Teaching in Travel & Tourism EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
4.30
自引率
12.00%
发文量
32
期刊介绍: The Journal of Teaching in Travel & Tourism is the professional journal of the International Society of Travel & Tourism Educators (ISTTE). This journal serves as an international interdisciplinary forum and reference source for travel and tourism education. The readership of the journal is international in scope, with a good representation in college and university libraries as well as high schools and professional schools offering courses in travel and tourism.
期刊最新文献
How can ChatGPT assist hospitality and tourism education? From red carpet to kitchen: what happens to leftover caviar potatoes after the Oscars? 42nd International Society of Travel & Tourism Educators (ISTTE) annual conference, “redefining tourism education and research: critical issues and reflexive perspectives,” Toronto, Canada, October 11–13, 2023 Assessing the impact and challenges of AI-based language models on the education sector: a proposal for new assessment strategies and design Understanding the relationship between individual characteristics, self-efficacy beliefs and career aspirations of generation Z in tourism and hospitality: can gender and major make difference?
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1