Zimbabwe tour guide training challenges: perspectives from tour guides in Victoria Falls

IF 1.3 Q2 EDUCATION & EDUCATIONAL RESEARCH Journal of Teaching in Travel & Tourism Pub Date : 2022-05-09 DOI:10.1080/15313220.2021.1908870
Brighton Hurombo, Getrude Kwanisai, Ngonidzashe Chiedza Mutanga
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引用次数: 1

Abstract

ABSTRACT The study sought to explore the training challenges being faced in Zimbabwe’s tour guiding sector as perceived by the tour guides. A qualitative research methodology was followed whereby an interview guide was administered to 46 tour and field guides in Victoria Falls, Zimbabwe. Purposive and snowball sampling techniques were applied to identify respondents. Data was thematically analysed using the NVivo software. Challenges noted include a disjointed tour guide training curriculum, a limited tour guide training curriculum, lack of a foreign language, limited tour guide training facilities, poor trainers, exorbitant training fees and lack of training programme evaluations and refresher courses and training programmes that are too theoretical. The study recommends an evaluation of the current tour guide training syllabi and the training durations, incorporation of experiential-based training approaches, train the trainers programmes, review of training fees and the unification of the current tour guide training institutions in Zimbabwe.
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津巴布韦导游培训挑战:来自维多利亚瀑布导游的视角
摘要本研究旨在探讨导游认为津巴布韦导游行业面临的培训挑战。采用了定性研究方法,对津巴布韦维多利亚瀑布的46名导游和实地导游进行了访谈指导。采用目的抽样和滚雪球抽样技术来确定受访者。使用NVivo软件对数据进行专题分析。所指出的挑战包括导游培训课程脱节、导游培训课程有限、缺乏外语、导游培训设施有限、培训师差、培训费用过高以及缺乏培训方案评估、复习课程和过于理论化的培训方案。该研究建议评估目前的导游培训大纲和培训持续时间,采用基于经验的培训方法,培训培训师方案,审查培训费用,并统一津巴布韦目前的导游训练机构。
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来源期刊
Journal of Teaching in Travel & Tourism
Journal of Teaching in Travel & Tourism EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
4.30
自引率
12.00%
发文量
32
期刊介绍: The Journal of Teaching in Travel & Tourism is the professional journal of the International Society of Travel & Tourism Educators (ISTTE). This journal serves as an international interdisciplinary forum and reference source for travel and tourism education. The readership of the journal is international in scope, with a good representation in college and university libraries as well as high schools and professional schools offering courses in travel and tourism.
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