Understanding the Impact of Trust, Perceived Risk, and Perceived Technology on the Online Shopping Intentions: Case Study in Kurdistan Region of Iraq

Shewa Yasin Ahmed, B. Ali, Cemil Top
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引用次数: 22

Abstract

The paper aims to understand the impact of trust, perceived risk, and perceived technology on the customer intention for online shopping. The online shopping habits are new and emerging in Kurdistan Region of Iraq. In this regard, the data collected to from the region to understand the main reasons those drive of slow the customers to purchase online. The results have shown that perceived risk effected customers’ online shopping intentions negatively. Secondly, perceived technology was affecting the intentions positively. Lastly, it was observed that trust was positively related with the online purchase intentions.
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理解信任、感知风险和感知技术对网上购物意向的影响——以伊拉克库尔德斯坦地区为例
本文旨在了解信任、感知风险和感知技术对消费者网上购物意愿的影响。网上购物的习惯在伊拉克库尔德斯坦地区是新兴的。在这方面,从该地区收集的数据中可以了解到那些驱动客户在线购买缓慢的主要原因。研究结果表明,感知风险对顾客的网上购物意向产生了负面影响。其次,感知技术对意向产生了积极影响。最后,有人观察到,信任与在线购买意愿呈正相关。
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