Perceived financial performance in sport services firms: the role of HRM practices and innovation

IF 1.6 Q2 Business, Management and Accounting Evidence-based HRM-A Global Forum for Empirical Scholarship Pub Date : 2023-03-28 DOI:10.1108/ebhrm-10-2022-0250
A. Papaioannou, Panagiotis E. Dimitropoulos, K. Koronios, Konstantinos Marinakos
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Abstract

PurposeThe aim of the present study is to examine the impact of human resource (HR) practices (human resource empowerment, organizational culture and transformational leadership) on innovation activities as well as the effect of innovation activities on perceived financial performance within sport services firms.Design/methodology/approachThe proposed relationships were examined using empirical data from 172 managers of Greek sport services firms. Seemingly unrelated regression (SUR) analysis was used to investigate the role of human resource management (HRM) practices on innovation activities and whether innovation activities affected the perceived financial performance.FindingsThe results of the study indicated that HRM practices, such as human resource empowerment, organizational culture and transformational leadership, significantly impact innovation activities and subsequently innovation activities have a significant and positive effect on perceived financial performance as measured by satisfaction levels in relation to specific key performance indicators (KPIs) such as profit, ROI, sales volume and market share.Practical implicationsThis study presents useful theoretical and managerial implications that can be used by sport service firms to assess the effects of HRM practices on innovation activities and perceived financial performance.Originality/valueThis study contributes to the literature on several merits. Firstly, the authors jointly estimate the impact of HRM practices on innovation and its concurrent effect on perceived financial performance, which is not methodologically considered before. Secondly, the authors incorporate a more thorough measure of perceived financial performance including four dimensions of performance, and finally the authors analyze a larger sample of sport services firms relative to previous studies, leading into more concrete conclusion on the research hypotheses.
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体育服务公司的感知财务绩效:人力资源管理实践和创新的作用
目的本研究旨在考察人力资源实践(人力资源赋权、组织文化和变革型领导)对创新活动的影响,以及创新活动对体育服务公司感知财务绩效的影响。设计/方法/方法使用来自希腊体育服务公司172名经理的经验数据对所提出的关系进行了检验。使用看似不相关的回归(SUR)分析来调查人力资源管理(HRM)实践对创新活动的作用,以及创新活动是否影响感知的财务绩效。研究结果表明,人力资源管理实践,如人力资源赋权、组织文化和变革型领导,显著影响创新活动和随后的创新活动对感知的财务绩效具有显著和积极的影响,通过与利润、ROI、销售额和市场份额等特定关键绩效指标(KPI)相关的满意度来衡量。实践意义本研究提供了有用的理论和管理意义,体育服务公司可以利用这些理论和管理含义来评估人力资源管理实践对创新活动和感知财务绩效的影响。原创性/价值这项研究在几个方面对文献做出了贡献。首先,作者共同估计了人力资源管理实践对创新的影响及其对感知财务绩效的同时影响,这是以前没有方法论考虑的。其次,作者对感知的财务绩效进行了更全面的衡量,包括绩效的四个维度,最后,相对于之前的研究,作者分析了更大的体育服务公司样本,得出了更具体的研究假设结论。
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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