On the relationship between procedural justice and organizational citizenship behavior: a test of mediation and moderation effects

IF 1.6 Q2 Business, Management and Accounting Evidence-based HRM-A Global Forum for Empirical Scholarship Pub Date : 2022-05-24 DOI:10.1108/ebhrm-05-2021-0107
Phan Dinh Nguyen, Lobel Trong Thuy Tran
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引用次数: 5

Abstract

PurposeThis study conceptualizes job engagement and satisfaction as a crucial mediating mechanism in the relationship between procedural justice and citizenship behavior at individual level (OCB) under the boundary conditions of perceived supervisor support (PSS) and rewards and recognition (RR).Design/methodology/approachThe survey data were obtained from two periods of time. To reduce the potential bias, the authors approached respondents from different business units and measured RR and OCB from different points of time. The authors assessed the path significance at 95% bias-corrected confidence interval or more by the PLS algorithm and bootstrapping statistics.FindingsUsing an import-export company data, this study substantiates a positive effect of the proposed mediational mechanism of job engagement and satisfaction. In addition, the authors substantiate moderating roles of PSS and RR in the relationships between procedural justice and job satisfaction and, between job engagement and OCB, respectively.Originality/valueThis study is an important extension in enhancing the procedural justice and OCB relationship. The results do not only underscore the contributions of job engagement and satisfaction as vital mediators to the assumed relationship but also lend support to the inclusion of the moderating effects of PSS and RR.
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程序正义与组织公民行为的关系——中介和调节效应检验
目的本研究将工作参与度和满意度概念化为在感知上司支持(PSS)和奖励与认可(RR)的边界条件下,程序公正与个人公民行为(OCB)之间关系的一个重要中介机制。为了减少潜在的偏见,作者接触了来自不同业务部门的受访者,并从不同的时间点测量了RR和OCB。作者通过PLS算法和自举统计评估了95%偏差校正置信区间或更大置信区间下的路径显著性。结果利用一家进出口公司的数据,本研究证实了所提出的工作敬业度和满意度中介机制的积极作用。此外,作者还证实了PSS和RR分别在程序公正与工作满意度之间以及工作敬业度与OCB之间的关系中起调节作用。独创性/价值本研究是加强程序正义与OCB关系的重要延伸。研究结果不仅强调了工作参与度和满意度作为假设关系的重要中介的贡献,而且支持纳入PSS和RR的调节作用。
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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