{"title":"Intellectual capital and resilience: evidence from two cases of SMEs","authors":"L. Agostini, A. Nosella","doi":"10.1080/14778238.2022.2103047","DOIUrl":null,"url":null,"abstract":"ABSTRACT Disruptive changes, such as the ones caused by the COVID-19 outbreak, oblige firms to develop the ability to be resilient in this unstable environment if they want to stay competitive. In this context, the aim of this article is to unveil how intellectual capital (IC) may foster resilience in small- and medium-sized enterprises (SMEs). To serve this purpose, this article presents the results of a qualitative analysis of two SMEs during the COVID-19 pandemic. The most significant evidence is that a combination of the components of IC, namely human capital, organisational capital, and relational capital, is useful for SMEs to respond to changing conditions and take advantage of emergent opportunities, which means going through the prepare-respond-transform resilience process. This article is among the first attempting to elucidate the relationship between IC and SME resilience. It reveals a tight connection between these two concepts, which still deserves further investigation.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"929 - 942"},"PeriodicalIF":3.2000,"publicationDate":"2022-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Knowledge Management Research & Practice","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/14778238.2022.2103047","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 4
Abstract
ABSTRACT Disruptive changes, such as the ones caused by the COVID-19 outbreak, oblige firms to develop the ability to be resilient in this unstable environment if they want to stay competitive. In this context, the aim of this article is to unveil how intellectual capital (IC) may foster resilience in small- and medium-sized enterprises (SMEs). To serve this purpose, this article presents the results of a qualitative analysis of two SMEs during the COVID-19 pandemic. The most significant evidence is that a combination of the components of IC, namely human capital, organisational capital, and relational capital, is useful for SMEs to respond to changing conditions and take advantage of emergent opportunities, which means going through the prepare-respond-transform resilience process. This article is among the first attempting to elucidate the relationship between IC and SME resilience. It reveals a tight connection between these two concepts, which still deserves further investigation.
期刊介绍：
Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.
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