Soyoung Oh, Honggeun Ji, Jina Kim, Eunil Park, A. del Pobil
{"title":"Deep learning model based on expectation-confirmation theory to predict customer satisfaction in hospitality service","authors":"Soyoung Oh, Honggeun Ji, Jina Kim, Eunil Park, A. del Pobil","doi":"10.1007/s40558-022-00222-z","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"24 1","pages":"109 - 126"},"PeriodicalIF":6.3000,"publicationDate":"2022-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"28","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Technology & Tourism","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1007/s40558-022-00222-z","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
期刊介绍:
Information Technology & Tourism stands as the pioneer interdisciplinary journal dedicated to exploring the essence and impact of digital technology in tourism, travel, and hospitality. It delves into challenges emerging at the crossroads of IT and the domains of tourism, travel, and hospitality, embracing perspectives from both technical and social sciences. The journal covers a broad spectrum of topics, including but not limited to the development, adoption, use, management, and governance of digital technology. It supports both theory-focused research and studies with direct relevance to the industry.