Evaluation of an Ecological Interface Design–Driven Augmentative and Alternative Communication Interface

Abstract

This study evaluated the change in usability, mental workload and information transfer rate associated with an augmentative and alternative communication (AAC) interface designed through ecological interface design (EID). The design and development process is detailed in Shea et al. (2021). Digital AAC interfaces are considered high-tech interventions for individuals who experience complex communication needs (e.g., from etiologies such as cerebral palsy) and enable users to select language options from a visual display. Interface usability, mental workload and information transfer rate collectively influence users’ communication. Ten AAC-naïve participants engaged in three semi–scripted conversations (verbal, AAC-mediated commercial interface, and EID interfaces) with an actor. Augmentative and alternative communication interfaces were accessed through a single switch pathway. Information transfer rate, error rate, heart rate variability and subjective workload performance measures were recorded for every trial. During AAC-mediated trials, interface interactions were also documented. The EID AAC interface presented improved communication in 5 out of 7 performance measures (p < .05). The EID AAC interface was associated with a significantly higher information transfer rate, lower error rate, less time elapsed between switch activations, less switch activation per word communicated and lower subjective workload. The application of EID to an AAC interface can lead to a significantly improved communication experience.