Analysis of maintenance outsourcing challenges for belt conveyors in the Industry 4.0 era

Narendra Parmar, A. James, M. Asjad
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Abstract

Purpose There is an increasing trend of outsourcing maintenance activities of heavy equipment, including belt conveyor installations. However, there are numerous challenges in maintenance outsourcing. This paper aims to identify and analyze various challenges of outsourcing maintenance activities associated with belt conveyor installations. Design/methodology/approach This paper identifies maintenance outsourcing challenges of belt conveyor installations through literature review, field visits and expert opinion. An integrated structural hierarchical framework of the identified challenges is developed through analytic hierarchy process and decision-making trial and evaluation laboratory. Findings The paper has identified eight challenges, namely, attainment of organizational strength by contractors, legal and financial challenges for contractors, attainment of necessary technician skills by contractors, maintenance data acquisition and analysis challenges, facilitation with modern equipment, gadgets and instrumentation, service quality challenges, health, safety and environment-related challenges and spares supply chain management challenges. The segregation of driver and dependent challenges, including their hierarchical framework had been established in this work. Research limitations/implications A comprehensive list of challenges and their prioritization in maintenance outsourcing of belt conveyor installations had been established. This will help the organizations who own and operate these installations to make judicious decisions regarding outsourcing maintenance. Originality/value This paper significantly contributes to the literature on maintenance outsourcing of heavy machinery installations like a belt conveyor system based on the input of different stakeholders. This study will lead to the development of frameworks for maintenance contractor selection for such installations.
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工业4.0时代带式输送机维护外包挑战分析
目的重型设备(包括带式输送机装置)的维修活动外包的趋势越来越明显。然而,在维护外包中存在许多挑战。本文旨在识别和分析与带式输送机安装相关的外包维护活动的各种挑战。设计/方法/途径本文通过文献综述、实地考察和专家意见确定了带式输送机安装的维护外包挑战。通过层次分析法和决策试验与评估实验室,开发了识别挑战的综合结构层次框架。研究结果本文确定了八项挑战,即承包商获得组织实力、承包商面临的法律和财务挑战、承包商获得必要的技术人员技能、维护数据采集和分析挑战、现代设备、小工具和仪器的便利、服务质量挑战、健康、安全和环境相关挑战以及备件供应链管理挑战。在这项工作中,建立了驱动挑战和依赖挑战的分离,包括它们的层次框架。研究的局限性/意义建立了带式输送机设备维修外包的挑战及其优先级的综合清单。这将有助于拥有和操作这些设备的组织在外包维护方面做出明智的决定。原创性/价值本文对基于不同利益相关者输入的重型机械设备(如带式输送机系统)的维护外包的文献有重要贡献。这项研究将导致为这些设施选择维修承包商制定框架。
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来源期刊
CiteScore
9.40
自引率
0.00%
发文量
31
期刊介绍: The Journal of Global Operations and Strategic Sourcing aims to foster and lead the international debate on global operations and strategic sourcing. It provides a central, authoritative and independent forum for the critical evaluation and dissemination of research and development, applications, processes and current practices relating to sourcing strategically for products, services, competences and resources on a global scale and to designing, implementing and managing the resulting global operations. Journal of Global Operations and Strategic Sourcing places a strong emphasis on applied research with relevant implications for both knowledge and practice. Also, the journal aims to facilitate the exchange of ideas and opinions on research projects and issues. As such, on top of a standard section publishing scientific articles, there will be two additional sections: "The Industry ViewPoint": in this section, industrial practitioners from around the world will be invited (max 2 contributions per issue) to present their point of view on a relevant subject area. This is intended to give the journal not just an academic focus, but a practical focus as well. In this way, we intend to reflect a trend that has characterised the past few decades, where interests and initiatives in research, academia and industry have been more and more converging to the point of collaborative relationships being a common practice. "Research Updates - Executive Summaries". In this section, researchers around the world will be given the opportunity to present their research projects in the area of global sourcing and outsourcing by means of an executive summary of their project. This will increase awareness of the on-going research projects in the area and it will attract interest from industry.
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