Redesigning design thinking for codesign with nondesigners: a method efficiency perspective

Abstract

Abstract Previous research on design thinking (DT) has focused mainly on describing and explaining observed phenomena rather than manipulating variables within the boundaries of its principles to assess the impact of these changes. DT, as a human-centric problem-solving and innovation method, has varying baseline exposure levels of nondesigners and novices when codesigning. This qualitative research shows how DT can be redesigned to accommodate the inclusion and engagement of novices and nondesigners in the codesign process with enhanced DT method applicability. DT novices and nondesigners are challenged in codesign engagements with others and need an intuitive method that leads them to the same or better design results as a classic DT method. A redesign towards an intuitive DT method for nondesigners puts special consideration on method language, efficiency and cycle time. A case study validates its qualification under real-life circumstances when codesigning with DT novices and nondesigners. Overall, the research demonstrates that DT with regard to nondesigners can be simplified and redesigned for efficiency and effectiveness.