{"title":"Open innovation and intellectual capital during emergency: evidence from a case study in telemedicine","authors":"L. Pellegrini, D. Aloini, Loretta Latronico","doi":"10.1080/14778238.2022.2039572","DOIUrl":null,"url":null,"abstract":"ABSTRACT The achievement of innovation performance by means of open innovation (OI) is not automatic and intellectual capital (IC) can play a pivotal role. In 2020, COVID-19 challenged the sanitary systems and required to rapidly introduce innovative health technologies. By unleashing multitudes of brains, OI may help. However, the pandemic introduced social distancing that acted to the detriment of firms’ IC, which should guarantee OI successfulness. This tension pushed us to investigate how OI affects IC to provide effective and timely innovative solutions during crises. We studied a company that rapidly modified its telemedicine product to provide a Local Health District (LHD) with an effective solution for monitoring COVID-19 patients. By distinguishing between OI developed prior to (ex-ante) and post (ex-post) the COVID-19 outbreak, we show that ex-post OI can build on IC strengthened by ex-ante OI and hence allow higher performance needed to combat the pandemic.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"765 - 776"},"PeriodicalIF":3.2000,"publicationDate":"2022-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Knowledge Management Research & Practice","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/14778238.2022.2039572","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 2
Abstract
ABSTRACT The achievement of innovation performance by means of open innovation (OI) is not automatic and intellectual capital (IC) can play a pivotal role. In 2020, COVID-19 challenged the sanitary systems and required to rapidly introduce innovative health technologies. By unleashing multitudes of brains, OI may help. However, the pandemic introduced social distancing that acted to the detriment of firms’ IC, which should guarantee OI successfulness. This tension pushed us to investigate how OI affects IC to provide effective and timely innovative solutions during crises. We studied a company that rapidly modified its telemedicine product to provide a Local Health District (LHD) with an effective solution for monitoring COVID-19 patients. By distinguishing between OI developed prior to (ex-ante) and post (ex-post) the COVID-19 outbreak, we show that ex-post OI can build on IC strengthened by ex-ante OI and hence allow higher performance needed to combat the pandemic.
期刊介绍：
Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.
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