{"title":"An integrated Industry 4.0-Sustainable Lean Six Sigma framework to improve supply chain performance: a decision support study from COVID-19 lessons","authors":"J. Rana, Suketu Y. Jani","doi":"10.1108/jgoss-04-2022-0032","DOIUrl":null,"url":null,"abstract":"\nPurpose\nThe COVID-19 pandemic era has severely hampered the economy over the globe. However, the manufacturing organizations across all the countries have struggled heavily, as they were among the least who worked on online mode. The organizations are adopting various innovative quality methodologies to improve their performance. In this regard, they are adopting the Sustainable Lean Six Sigma (SLSS) concept and Industry 4.0 technologies to develop products at a faster rate. The use of Industry 4.0 technologies may reduce material movement and supply chain disruptions with the help of smart intelligent systems. There is a strong synergy between SLSS and Industry 4.0 technologies, resulting in an integrated approach for adoption. This study aims to develop a framework that practitioners can use to adopt Industry 4.0-SLSS practices effectively.\n\n\nDesign/methodology/approach\nThis study portrays 31 Industry 4.0-SLSS practices and 22 performance metrics identified through a literature review to improve the manufacturing supply chain performance. To compute the weights of these practices, the Robust Best–Worst Method (RBWM) is used. The Pythagorean fuzzy combined compromise solution (PF-CoCoSo) method is used to rank performance metrics.\n\n\nFindings\nAccording to the RBWM results, “Process Development Practices (PDP)” are first among the major criteria, followed by “Organizational Management Practices (OMP)” at second, “Technology Adoption Practices (TAP)” at third, “Strategy Management Practices (SMP)” at fourth and “Executive Management Practices (EMP)” at fifth, whereas the PF-CoCoSo method resulted in the performance metric “On time product delivery” ranking first.\n\n\nResearch limitations/implications\nThe identified practices have the potential to significantly improve the performance of the manufacturing supply chain. Practices that encourage a sustainable manufacturing supply chain and the usage of emerging technology will benefit organizational effectiveness. Managers can assess performance using prioritized performance metrics.\n\n\nOriginality/value\nDuring the COVID-19 pandemic era, this is one of the unique attempts to provide a framework to improve the manufacturing supply chain performance. This study integrates and identifies Industry 4.0-SLSS practices and performance metrics for enhancing overall performance.\n","PeriodicalId":43346,"journal":{"name":"Journal of Global Operations and Strategic Sourcing","volume":null,"pages":null},"PeriodicalIF":3.8000,"publicationDate":"2023-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Global Operations and Strategic Sourcing","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/jgoss-04-2022-0032","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 1
Abstract
Purpose
The COVID-19 pandemic era has severely hampered the economy over the globe. However, the manufacturing organizations across all the countries have struggled heavily, as they were among the least who worked on online mode. The organizations are adopting various innovative quality methodologies to improve their performance. In this regard, they are adopting the Sustainable Lean Six Sigma (SLSS) concept and Industry 4.0 technologies to develop products at a faster rate. The use of Industry 4.0 technologies may reduce material movement and supply chain disruptions with the help of smart intelligent systems. There is a strong synergy between SLSS and Industry 4.0 technologies, resulting in an integrated approach for adoption. This study aims to develop a framework that practitioners can use to adopt Industry 4.0-SLSS practices effectively.
Design/methodology/approach
This study portrays 31 Industry 4.0-SLSS practices and 22 performance metrics identified through a literature review to improve the manufacturing supply chain performance. To compute the weights of these practices, the Robust Best–Worst Method (RBWM) is used. The Pythagorean fuzzy combined compromise solution (PF-CoCoSo) method is used to rank performance metrics.
Findings
According to the RBWM results, “Process Development Practices (PDP)” are first among the major criteria, followed by “Organizational Management Practices (OMP)” at second, “Technology Adoption Practices (TAP)” at third, “Strategy Management Practices (SMP)” at fourth and “Executive Management Practices (EMP)” at fifth, whereas the PF-CoCoSo method resulted in the performance metric “On time product delivery” ranking first.
Research limitations/implications
The identified practices have the potential to significantly improve the performance of the manufacturing supply chain. Practices that encourage a sustainable manufacturing supply chain and the usage of emerging technology will benefit organizational effectiveness. Managers can assess performance using prioritized performance metrics.
Originality/value
During the COVID-19 pandemic era, this is one of the unique attempts to provide a framework to improve the manufacturing supply chain performance. This study integrates and identifies Industry 4.0-SLSS practices and performance metrics for enhancing overall performance.
期刊介绍:
The Journal of Global Operations and Strategic Sourcing aims to foster and lead the international debate on global operations and strategic sourcing. It provides a central, authoritative and independent forum for the critical evaluation and dissemination of research and development, applications, processes and current practices relating to sourcing strategically for products, services, competences and resources on a global scale and to designing, implementing and managing the resulting global operations. Journal of Global Operations and Strategic Sourcing places a strong emphasis on applied research with relevant implications for both knowledge and practice. Also, the journal aims to facilitate the exchange of ideas and opinions on research projects and issues. As such, on top of a standard section publishing scientific articles, there will be two additional sections: "The Industry ViewPoint": in this section, industrial practitioners from around the world will be invited (max 2 contributions per issue) to present their point of view on a relevant subject area. This is intended to give the journal not just an academic focus, but a practical focus as well. In this way, we intend to reflect a trend that has characterised the past few decades, where interests and initiatives in research, academia and industry have been more and more converging to the point of collaborative relationships being a common practice. "Research Updates - Executive Summaries". In this section, researchers around the world will be given the opportunity to present their research projects in the area of global sourcing and outsourcing by means of an executive summary of their project. This will increase awareness of the on-going research projects in the area and it will attract interest from industry.