Kelly Irene O'Brien, Swathi Ravichandran, M. Brodke
{"title":"Employee voice behavior and perceived control: does remote work environment matter?","authors":"Kelly Irene O'Brien, Swathi Ravichandran, M. Brodke","doi":"10.1108/ebhrm-12-2022-0288","DOIUrl":null,"url":null,"abstract":"PurposeThis study's purpose is to explore the difference in employee voice behavior along with its modalities and employee perceived control in a remote vs an in-office work situation.Design/methodology/approachEmployees who worked remotely and in-person at a local municipal government in the Great Lakes Region of the United States were surveyed.Findings Findings suggest voice behavior and perceived control are stable attitudes and not impacted by a move from in-person to remote work. Participants indicated both Zoom staff meetings and Zoom one-to-one meetings with their supervisor were important; however, only Zoom one-to-one meetings with the supervisor were indicated to be satisfactory.Practical implicationsThis study suggests that organizations considering moving some of their operations to a fully remote work situation would not experience differences in employee voice or perceived control. Implications related to utilizing specific communication modalities are also discussed.Originality/valueThis is the only study that focuses on differences in employee voice, its modalities and perceived control comparing in-person vs remote work.","PeriodicalId":51902,"journal":{"name":"Evidence-based HRM-A Global Forum for Empirical Scholarship","volume":" ","pages":""},"PeriodicalIF":1.6000,"publicationDate":"2023-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Evidence-based HRM-A Global Forum for Empirical Scholarship","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/ebhrm-12-2022-0288","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 0
Abstract
PurposeThis study's purpose is to explore the difference in employee voice behavior along with its modalities and employee perceived control in a remote vs an in-office work situation.Design/methodology/approachEmployees who worked remotely and in-person at a local municipal government in the Great Lakes Region of the United States were surveyed.Findings Findings suggest voice behavior and perceived control are stable attitudes and not impacted by a move from in-person to remote work. Participants indicated both Zoom staff meetings and Zoom one-to-one meetings with their supervisor were important; however, only Zoom one-to-one meetings with the supervisor were indicated to be satisfactory.Practical implicationsThis study suggests that organizations considering moving some of their operations to a fully remote work situation would not experience differences in employee voice or perceived control. Implications related to utilizing specific communication modalities are also discussed.Originality/valueThis is the only study that focuses on differences in employee voice, its modalities and perceived control comparing in-person vs remote work.