Employee voice behavior and perceived control: does remote work environment matter?

IF 1.6 Q2 Business, Management and Accounting Evidence-based HRM-A Global Forum for Empirical Scholarship Pub Date : 2023-05-01 DOI:10.1108/ebhrm-12-2022-0288
Kelly Irene O'Brien, Swathi Ravichandran, M. Brodke
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Abstract

PurposeThis study's purpose is to explore the difference in employee voice behavior along with its modalities and employee perceived control in a remote vs an in-office work situation.Design/methodology/approachEmployees who worked remotely and in-person at a local municipal government in the Great Lakes Region of the United States were surveyed.Findings Findings suggest voice behavior and perceived control are stable attitudes and not impacted by a move from in-person to remote work. Participants indicated both Zoom staff meetings and Zoom one-to-one meetings with their supervisor were important; however, only Zoom one-to-one meetings with the supervisor were indicated to be satisfactory.Practical implicationsThis study suggests that organizations considering moving some of their operations to a fully remote work situation would not experience differences in employee voice or perceived control. Implications related to utilizing specific communication modalities are also discussed.Originality/valueThis is the only study that focuses on differences in employee voice, its modalities and perceived control comparing in-person vs remote work.
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员工建言与感知控制:远程工作环境重要吗?
目的本研究的目的是探讨员工在远程和办公室工作环境中的声音行为及其模式和员工感知控制的差异。设计/方法/方法对在美国大湖区当地市政府远程和亲自工作的员工进行了调查。研究结果表明,声音行为和感知控制是稳定的态度,不受从面对面工作到远程工作的影响。参与者表示,Zoom员工会议和Zoom与主管的一对一会议都很重要;然而,只有Zoom与主管的一对一会议被认为是令人满意的。实际含义这项研究表明,考虑将部分业务转移到完全远程工作环境的组织不会在员工声音或感知控制方面出现差异。还讨论了与利用特定沟通方式有关的影响。独创性/价值这是唯一一项关注员工声音、声音模式和感知控制差异的研究,与现场工作和远程工作相比。
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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