Repairing online spaces for “safe” outreach with older adults

IF 0.7 0 HUMANITIES, MULTIDISCIPLINARY Museums & Social Issues-A Journal of Reflective Discourse Pub Date : 2021-07-03 DOI:10.1080/15596893.2022.2064983
Cassandra Kist
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引用次数: 3

Abstract

ABSTRACT Despite the widely recognized importance in the museum sector of cultivating safe, welcoming spaces for projects that work towards social change, few studies consider how feelings of safety can be cultivated online. To provide insight for future museum practices, this study focuses on a series of collaborative sessions facilitated by a museum outreach institution and a social enterprise to provide online engagement activities for older adults during COVID-19. Employing a social media ethnography, this study reveals how staff can create feelings of safety online through repair processes that work around, with, and against the unethical and contradictory bounds of online infrastructures.
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修复网络空间,以便与老年人进行“安全”的接触
摘要尽管在博物馆领域,为致力于社会变革的项目培养安全、受欢迎的空间具有广泛的重要性,但很少有研究考虑如何在网上培养安全感。为了深入了解未来的博物馆实践,本研究重点关注一系列由博物馆外联机构和社会企业推动的合作会议,以在新冠肺炎期间为老年人提供在线参与活动。这项研究采用了社交媒体民族志,揭示了员工如何通过围绕、配合和反对网络基础设施的不道德和矛盾界限的修复过程,在网上创造安全感。
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CiteScore
0.60
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