The effect of servant leadership on organisational sustainability: the parallel mediation role of creativity and psychological resilience

IF 4.2 3区管理学 Q2 MANAGEMENT Leadership & Organization Development Journal Pub Date : 2021-11-22 DOI:10.1108/lodj-06-2021-0264

Fatima Batool, Jihad Mohammad, S. Awang

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引用次数: 21

Abstract

Purpose The main concern of this research is to examine the indirect effects servant leadership on organisational sustainability (OS) through creativity and psychological resilience in the hoteling sector in Malaysia.Design/methodology/approach A survey method based on a questionnaire was employed to gather data from 441 employees working in the hotel industry in Malaysia. The partial least squares technique, SmartPLS3.3.7, was employed to examine the hypotheses.Findings The result of the study found support for effect of servant leadership on creativity and psychological resilience. In addition, the effect of creativity and psychological resilience on OS was supported. Moreover, the mediation role of creativity and psychological resilience between servant leadership and organisational suitability was also supported by data.Originality/value This is a pioneering study that has combined human capital elements (i.e. servant leadership, creativity and psychological resilience) to examine their impacts on OS. Besides, this work has established comparatively new relationships, i.e. the impact of servant leadership on OS through the mediating role of creativity and psychological resilience. In addition, this study has developed relatively new link between psychological resilience and OS. In addition, it has confirmed the validity and reliability of servant leadership and OS at first and second orders.

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服务型领导对组织可持续性的影响:创造力和心理弹性的平行中介作用

目的本研究的主要关注点是通过马来西亚酒店业的创造力和心理弹性，考察仆人领导对组织可持续性（OS）的间接影响。设计/方法/方法采用基于问卷的调查方法，从马来西亚441名酒店业员工中收集数据。采用偏最小二乘技术SmartPLS3.3.7来检验假设。研究结果研究结果支持仆人领导对创造力和心理韧性的影响。此外，创造力和心理弹性对OS的影响也得到了支持。此外，创造力和心理弹性在仆人领导力和组织适宜性之间的中介作用也得到了数据的支持。独创性/价值这是一项开创性的研究，结合了人力资本要素（即仆人领导力、创造力和心理弹性）来研究它们对OS的影响。此外，这项工作建立了相对新的关系，即仆人领导通过创造力和心理韧性的中介作用对OS的影响。此外，这项研究在心理弹性和OS之间建立了相对较新的联系。此外，它还证实了仆人领导和一阶和二阶操作系统的有效性和可靠性。

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来源期刊

Leadership & Organization Development Journal MANAGEMENT-

CiteScore

7.70

自引率

6.10%

发文量

期刊介绍： The journal addresses a broad range of topics which are relevant to organizations and reflective of societal developments. Public and private sector organizations alike face ongoing pressure to streamline activities, improve efficiency and achieve demanding organizational objectives. In this context, the ability of senior managers to understand the culture and dynamics of organizations and to deliver strong leadership during periods of change, could be the difference between organizational failure and success.