{"title":"Employee Assistance Program response and evolution in light of COVID-19 pandemic","authors":"G. Couser, Jody L. Nation, M. Hyde","doi":"10.1080/15555240.2020.1821206","DOIUrl":null,"url":null,"abstract":"Abstract Employee Assistance Programs (EAPs) have been responding for decades to challenges put forth by employers and employees. The COVID-19 pandemic has brought forth new considerations for EAPs and has also highlighted preexisting challenges to the EAP value proposition. This paper highlights those challenges using examples from a specific internal EAP (Mayo Clinic Rochester) and observations about overall EAP acute trends as well. The future of EAP and evolution of EAP services are discussed in light of the COVID-19 pandemic.","PeriodicalId":45287,"journal":{"name":"Journal of Workplace Behavioral Health","volume":"36 1","pages":"197 - 212"},"PeriodicalIF":1.5000,"publicationDate":"2020-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15555240.2020.1821206","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Workplace Behavioral Health","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15555240.2020.1821206","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH","Score":null,"Total":0}
引用次数: 7
Abstract
Abstract Employee Assistance Programs (EAPs) have been responding for decades to challenges put forth by employers and employees. The COVID-19 pandemic has brought forth new considerations for EAPs and has also highlighted preexisting challenges to the EAP value proposition. This paper highlights those challenges using examples from a specific internal EAP (Mayo Clinic Rochester) and observations about overall EAP acute trends as well. The future of EAP and evolution of EAP services are discussed in light of the COVID-19 pandemic.
期刊介绍：
The Journal of Workplace Behavioral Health, retitled from Employee Assistance Quarterly to better reflect its expanded focus, presents innovative research, applied theory, and practical information to keep workplace human service administrators, counselors, and consultants up to date on the latest developments in the field. This refereed journal is an essential guide to best practice and research issues faced by EAP professionals who deal with work-related and personal issues including workplace and family wellness, employee benefits, and organizational development.
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