Influence of the relationship between logistics outsourcing partners on logistics performance: focusing on logistics management in crisis situations

Changjoon Lee, Y. Ha
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Abstract

Purpose This study aims to empirically analyze how the quality of alternatives influences the commitment level in the relationships between companies in supply chains. It also studies how this ultimately influences the associated satisfaction level and logistics performance. Design/methodology/approach For this purpose, the authors adopted an extended investment model based on interdependence theory. The authors explored the relationships between logistics outsourcing partners based on the components of the investment model. To examine the correlations between variables, the authors surveyed workers in domestic supply chain–related departments and used a total of 300 valid questionnaires for statistical analysis. The hypotheses were verified through structural equation modeling using SPSS 18.0 and AMOS 18.0. Findings The quality of alternatives had a positive influence on the commitment level. Additionally, the commitment level had a positive influence on the satisfaction level but did not have a significant influence on logistics performance. Finally, the satisfaction level exhibited a proportional relationship with logistics performance. Research limitations/implications First, this study examined the effects of the relationships between supply chain parties and psychological factors on logistics outsourcing. Second, this study applied the investment model to a logistics outsourcing-related topic. Finally, under the COVID-19 and the trade war, this study is significant as it shows that the existing commonly accepted hypotheses can be overturned. Originality/value This study differs from other studies in that it applied the investment model to a logistics outsourcing-related topic.
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物流外包合作伙伴关系对物流绩效的影响——关注危机情况下的物流管理
目的本研究旨在实证分析替代品的质量如何影响供应链中企业之间关系的承诺水平。它还研究了这最终如何影响相关的满意度和物流绩效。设计/方法/方法为此,作者采用了基于相互依存理论的扩展投资模型。基于投资模型的组成部分,作者探讨了物流外包合作伙伴之间的关系。为了检验变量之间的相关性,作者调查了国内供应链相关部门的员工,并使用了总共300份有效问卷进行统计分析。使用SPSS 18.0和AMOS 18.0通过结构方程建模验证了这些假设。结果表明,替代品的质量对承诺水平有积极影响。此外,承诺水平对满意度有积极影响,但对物流绩效没有显著影响。最后,满意度与物流绩效呈正比关系。研究局限性/含义首先,本研究考察了供应链各方关系和心理因素对物流外包的影响。其次,本研究将投资模型应用于一个物流外包相关课题。最后,在新冠肺炎和贸易战的背景下,这项研究具有重要意义,因为它表明现有的普遍接受的假设可以被推翻。原创性/价值本研究与其他研究的不同之处在于,它将投资模型应用于物流外包相关主题。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
9.40
自引率
0.00%
发文量
31
期刊介绍: The Journal of Global Operations and Strategic Sourcing aims to foster and lead the international debate on global operations and strategic sourcing. It provides a central, authoritative and independent forum for the critical evaluation and dissemination of research and development, applications, processes and current practices relating to sourcing strategically for products, services, competences and resources on a global scale and to designing, implementing and managing the resulting global operations. Journal of Global Operations and Strategic Sourcing places a strong emphasis on applied research with relevant implications for both knowledge and practice. Also, the journal aims to facilitate the exchange of ideas and opinions on research projects and issues. As such, on top of a standard section publishing scientific articles, there will be two additional sections: "The Industry ViewPoint": in this section, industrial practitioners from around the world will be invited (max 2 contributions per issue) to present their point of view on a relevant subject area. This is intended to give the journal not just an academic focus, but a practical focus as well. In this way, we intend to reflect a trend that has characterised the past few decades, where interests and initiatives in research, academia and industry have been more and more converging to the point of collaborative relationships being a common practice. "Research Updates - Executive Summaries". In this section, researchers around the world will be given the opportunity to present their research projects in the area of global sourcing and outsourcing by means of an executive summary of their project. This will increase awareness of the on-going research projects in the area and it will attract interest from industry.
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