Study About How Emotional Perception of the Type of Call Affects Emergency Personnel Response

Marius Smărăndoiu, A. Stănilă
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Abstract

Abstract Introduction: The work of Romanian Mobile Emergency Service for Resuscitation and Extrication known as SMURD teams is highly dependent on the gravity of a call: the more critical a patient, the shorter the time of reaction is. Emergency teams develop an adapted response pattern dependent on the type of the call that jeopardize the quality of pre-hospital action. Materials and methods: Statistical analysis of SMURD national database on a period of 3 years out of which the average ambulance time of response was calculated for different pathologies, time intervals and type of ambulances. Results: Rescue teams speed their way to an emergency such as road accidents trauma but have a slower response for calls like unconsciousness and respiratory failure. When a cardiac arrest (dispatched as “possible cardiac arrest”) is called, the time response improves by 15%. Conclusions: Emergency Medical Service (EMS) response pattern is built upon experience and encountered dramatic situations and not necessarily as a result of objective medical condition.
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呼叫类型的情绪感知对应急人员反应的影响研究
摘要简介:罗马尼亚复苏和解脱移动急救服务(SMURD)团队的工作高度依赖于呼叫的严重性:患者越危急,反应时间越短。急救小组根据危及院前行动质量的呼叫类型制定适应的响应模式。材料与方法:统计分析SMURD国家数据库3年的数据,计算不同病状、时间间隔和救护车类型的平均救护车反应时间。结果:救援小组对道路交通事故等紧急情况的反应速度更快,但对无意识和呼吸衰竭等紧急情况的反应速度较慢。当发生心脏骤停(以“可能的心脏骤停”表示)时,时间响应提高了15%。结论:紧急医疗服务(EMS)的响应模式是建立在经验和遇到的戏剧性情况下,不一定是客观医疗条件的结果。
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