Double-edged perspectives on service robots: working with robots and robots’ future career impacts

IF 1.3 Q2 EDUCATION & EDUCATIONAL RESEARCH Journal of Teaching in Travel & Tourism Pub Date : 2022-05-15 DOI:10.1080/15313220.2022.2076768
Faruk Seyitoğlu, O. Atsız, Seda Taş, Fazıl Kaya
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引用次数: 3

Abstract

ABSTRACT This study investigates the perspectives of undergraduate tourism and hospitality students on working with robots and the influence of the widespread use of robots on future careers. Accordingly, interviews were conducted with thirty students. The findings include two main categories: working with robots in the tourism and hospitality industry (advantages of working with robots, disadvantages of working with robots, and willingness to work with or implement robots) and future career impacts of the widespread use of robots (threatening human employment, reducing the motivation toward working in the industry, unfair competition between humans and robots, negative psychological impact/feeling of being less skilled than robots, and giving up/changing the industry). This research contributes to the literature by revealing the dimensions of working with robots and the future career impacts of the widespread use of robots. A model of future career impacts of the widespread use of robots was also proposed.
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服务机器人的双刃剑视角:与机器人一起工作和机器人对未来职业的影响
摘要本研究调查了旅游和酒店专业本科生对机器人工作的看法,以及机器人的广泛使用对未来职业生涯的影响。因此,对30名学生进行了访谈。研究结果包括两大类:在旅游和酒店业使用机器人(使用机器人的优势、使用机器人的劣势以及使用或实施机器人的意愿)和广泛使用机器人对未来职业生涯的影响(威胁人类就业,降低在该行业工作的动机,人类和机器人之间的不公平竞争,负面心理影响/技能不如机器人的感觉,以及放弃/改变该行业)。这项研究通过揭示与机器人合作的维度以及机器人广泛使用对未来职业生涯的影响,为文献做出了贡献。还提出了一个机器人广泛使用对未来职业影响的模型。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Teaching in Travel & Tourism
Journal of Teaching in Travel & Tourism EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
4.30
自引率
12.00%
发文量
32
期刊介绍: The Journal of Teaching in Travel & Tourism is the professional journal of the International Society of Travel & Tourism Educators (ISTTE). This journal serves as an international interdisciplinary forum and reference source for travel and tourism education. The readership of the journal is international in scope, with a good representation in college and university libraries as well as high schools and professional schools offering courses in travel and tourism.
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