{"title":"Knowledge management for SMEs: a pragmatic approach","authors":"Soumya Rao, Satya Nandini, M. Zachariah","doi":"10.1080/14778238.2022.2053312","DOIUrl":null,"url":null,"abstract":"ABSTRACT Active participation of Small and Medium Enterprises (SMEs) in the digital revolution is jeopardised due to low technology adoption and inept management of skills and innovation resources. Apparently, firms that contrive firm knowledge proficiently qualify to address the demands of a new environment. As SMEs contend with their know-how, it becomes essential to practice Knowledge Management (KM). However, to avoid implementation failure and ease prioritisation of resources, being aware of Critical Success Factors (CSFs) of KM is vital. As research on CSFs of KM in SMEs has been inherently insufficient and inconsistent with literature on Critical Failure Factors (CFFs) of KM, there was a need to revise discussion on and propose an enhanced set of four CSFs of KM for SMEs by adopting the “Theory Adaptation” research design by amalgamating CSFs and CFFs of KM. Later, a discussion on KM planning followed to facilitate application of the proposed CSFs.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"795 - 805"},"PeriodicalIF":3.2000,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Knowledge Management Research & Practice","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/14778238.2022.2053312","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 3
Abstract
ABSTRACT Active participation of Small and Medium Enterprises (SMEs) in the digital revolution is jeopardised due to low technology adoption and inept management of skills and innovation resources. Apparently, firms that contrive firm knowledge proficiently qualify to address the demands of a new environment. As SMEs contend with their know-how, it becomes essential to practice Knowledge Management (KM). However, to avoid implementation failure and ease prioritisation of resources, being aware of Critical Success Factors (CSFs) of KM is vital. As research on CSFs of KM in SMEs has been inherently insufficient and inconsistent with literature on Critical Failure Factors (CFFs) of KM, there was a need to revise discussion on and propose an enhanced set of four CSFs of KM for SMEs by adopting the “Theory Adaptation” research design by amalgamating CSFs and CFFs of KM. Later, a discussion on KM planning followed to facilitate application of the proposed CSFs.
期刊介绍：
Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.
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